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[Megathread] TELUS Rewards

A-B
Community Manager
Community Manager

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electronics, and other great items...you can earn points to redeem simply by being a valued TELUS customer! Let's check out some details on the program and how you can start earning!

 

How it Works

TELUS Rewards is a free program that enables eligible new and existing TELUS customers to earn points on their monthly bill and redeem them for amazing rewards. Earn 2% in points for every dollar spent on eligible Home Services, and an extra 2 points every month simply by linking your TELUS Post-paid Mobility account as long as its active! For example, if you spend $100 per month, you'll earn 2 points! There's also an Enrollment bonus just for starting up, and even a bonus on your anniversary! Get bonus points after each year of membership! Awesome!

 

If you have 2 or more of these products, you're eligible for our Rewards program:

- Home Phone

- Internet

- Optik TV

- Satellite TV

- Pik TV

- SmartHome Security

- A linked Post-paid TELUS Mobility account

 

How to Sign Up

It's easy! All you need to do is sign up via your My TELUS account. Visit our page HERE and simply click on the green 'Access your rewards' button to get started. If you don't have a My TELUS account, there's a link right below that button to get you registered. Then you can start earning!

 

FAQ

For answers to any other questions you may have, be sure to check out our handy FAQ page or reach out to our team at 1-888-811-2323 to speak with our team!

1 ACCEPTED SOLUTION

It's under the Telus Services category. I just used it a couple of days ago. Note that you can only redeem for Telus services credit once every 12 months.

View solution in original post

100 REPLIES 100

TELUS_Support
Official Support Team
Official Support Team

Two things to consider:

1) when you log in again, is your points balance the same or does it reflect an updated balance less the points you spent earlier?

 

2) If cost of the gift card has been subtracted, click on the "Activity" tab along the Rewards navigation bar. You should see your purchase history there and a link to view the digital code. From there, you can access your egiftcard. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.