can't activate disney plus subscription

[bluepanda]

I've been having this issue for several weeks, when I try to go to the subscription page to manage my subscription I get the error 'Sorry, your subscriptions list is not available at this time. Please try again or check back later' but I have been receiving emails to activate the subscription and I see it on my overview page. I've tried with multiple devices and on both wifi and data and get the same error. I've called into customer service but they were not able to resolve the issue and recommended I fill out the support form (which I have done multiple times and have never gotten a response to...). Very frustrated with this

[abc001]

same here, it's been a month and I still can't access it 

[HaiH]

Thanks for letting me know. Will probably unsubscribe if not settled.

Hai

[HaiH]

Not acceptable. Thinking about unsubscribing. Thanks for letting me know.

Hai

[prasid]

Also no help from telus or any call backs. 

[prasid]

and can't even cancel it now.

[TELUS_Support]

If you are having issues, can you send us a private message? 

[prasid]

I have sent it many times but haven't had a response.

[TELUS_Support]

We just replied to your private message.

[nash211]

 Chat with Disney Plus on their web site they can be very helpful. They should be able to resolve the issue with the Telus activation.

[Tmoir4]

I am having the exact same issue and regular Telus support was no help

[TELUS_Support]

Can you send us a private message?