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Weak cell signal
I live on a farm and my cellular signal has been getting worse over time. Is there a way to get a booster of some sort to increase the cellular signal? I have logged concerns about coverage on the coverage map - which indicates that there is coverage in the area. There is problems both inside and outside of the house. Thanks.
Signal and Bandwidth Issues in Whistler
This appears to be a community-wide issue in Whistler. There have been many conversations and complaints on social media and speaking with friends on Telus/Koodo who are experiencing major disruption of service. Can anyone at Telus provide information as to why I’m getting no signal/SOS throughout Whistler, or at least escalate this to someone who does? I can’t justify paying for this service when I’m not getting any, and on the occasion I get 1-2 bars of “5G” service, the bandwidth speeds are so slow I feel like I’m on dial up in 1999. It’s been bad for a long time, and significantly so in the last few weeks. I understand that population grows significantly around this time of year, and can impact service speeds, but this is ridiculous. Get the technicians out here to resolve this once and for all.
S26 Ultra Galaxy Watch 8 Promo Email
Greetings, Just wanted to see if anyone has gotten their Galaxy Watch 8 email to claim and activate the $15/mo plan yet? I received my phone and plan went active 6 weeks ago (fine print stated 4-6 weeks eta on email) and so far nothing yet. It seems there is no way to track if the offer is still processing through my TELUS account. I am just interested in making sure there was no mix up on the back end in regards to the promo. My Galaxy Watch 4 classic is on its last legs and the Watch 8 was the big draw when I signed contract. Any update would be appreciated. Thank you
Not receiving all calls/SMS
Google Pixel 9 Pro on Telus, switched from Koodo just over a year ago. When I first got the new phone I had issues with calls not consistently coming through. Out of 10 calls MAYBE 3 would come through, the rest would either go straight to voice mail or would just sound blank (dead) at the caller's end. After hours of Googling I tried turning off my 5G network and running on LTE instead. That worked for me... until the last few days. Again, I'm not consistently getting phone calls. My call log doesn't show any missed calls. I only know someone has called if they leave a voicemail, because I'll get a notification for it. But my phone doesn't ring, and no missed call on the log. Additionally, I'm now not receiving any SMS messages from my banks so I can log in. Up until two days ago I was getting all calls and all text messages. In order to get a text from my bank I have to restart my phone. Then ALL the attempts come through at once upon restart. PLEASE! I need a phone that actually WORKS! Google is FULL of complaints exactly like mine with NO SOLUTION. No, my phone isn't silent, my spam filter on/off doesn't make a difference, changing networks doesn't make a difference, these numbers aren't blocked... I don't want to hear all the "obvious" solutions. I have a year to go in my contract but if I'm not getting consistent service then I would say my contract is already breached and I think I want out now. This is ridiculous. Does anyone - ANYONE - have a viable solution to this issue?
mytelus app
I'm a recent new customer and downloaded the mytelus app onto my iphone and under the Quick Actions section it states that i completed "1 out of 4 tasks" however when i see the remaining tasks that need to be done they are in fact complete and i have verified that. The UI interface is annoying and i deleted the app, turned off my iphone and reinstalled the app and still under the Quick Action section it still states that "1 out of 4 tasks" need to be done. Yes a minor cosmetic annoyance but is there any way how to get rid of this message. Thanks.
Stream+ with Discovery+
I posted about this a couple months ago as TELUS started sending me emails at the beginning of the year to activate the new Discovery+ app. The link they’d email me never did work and eventually they told me it never would. Fast forward to today where they’re sending me ANOTHER activate now link for Discovery+ and it STILL doesn’t work. Is this some kind of prank? They’re emailing me telling me to activate the service I’m paying for (and want); yet the link never works. Photos attached of the email and what you get when you sign in. Extremely frustrated. Calling in has gotten me nowhere and nobody seems to understand what they’re sending customers. I’m soon ready to leave because of the incompetence.
