Porting number to Bell

[Zeroterrestrial]

I called bell and got them to send two porting requests to bring my existing Telus number(s) over. I was told to expect texts from Telus to confirm.
I never received any texts for either numbers. This is two times I've tried the request and I've seen other posts where people have similar issues.

[Syaoran]

Porting requests usually go to the account holders number.  Is that one of the numbers being ported?  Have you tried turning off your device for a minimum of 5 minutes to allow the device to refresh its connection to the network to see if those texts arrive?  Is the account holder using an Android or Apple device?  

[Zeroterrestrial]

Android for both phones. I am the account holder and the phone with old sims is in a spare phone that I use to alternate between the two sim cards(telus).