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I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...
In August of 2024 I upgraded my phone, walked out of the store with my S22 and new S24 in hand, and waited the hours for my new phone to fully organize itself. The old phone went into the junk drawer where it was forgotten. Fast forward to November 2...
I am trying to return a purchase which i made online. I have sent several emails and made several phone calls didn't receive any response regarding the label they say 3to5 days or 7to10. But haven't received anything yet..I see in this forum that all...
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
So I was told plan is 35 $ a month and phone 52.00 a month they still have me on my old contract for samsung A54 I t was suppose to be cleared off and put on to samsung S25 Aultran and tallk text only what the heck is going on ?
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
I am getting calls from random numbers with offers for a new iphone at least 3 times per week.If these are scams can't Telus do something to stop these calls?
Ordered a Pixel 9 from Telus - unfortunately, Purolator delivered it to an unknown recipient. What do I do now? Who do I contact to get another phone sent to me? Thanks!
Hi when I try to sign up/activate my account for the 100 promo I get to blank page / billing error url.
I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put the online order via My Telus app a minute ago. Is t...
