since ‎10-14-2013

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I believe my Arris wireless receiver is defectiveIs there a place in the Vancouver area I can exchange for a new one?
A message shows up on some but not all Turner Classic Movie  shows stating that Telus does not have the rights to show this feature in HD and directs me to the non HD channel in the 9 thousands. What's up with this?
I just switched from Shaw to Telus and am surpised at the amount of pixelaization and picture feezing we experience with Optik TV.It occurs at least once every 10 minutes. All channels, all kinds of programmes.I have cut off the pwer and reset the sy...