My Telus wont load plans or add ons

[rbaker1]

So I just missed the payment to my plan by a day, which as usual makes the app completely forget what plan I had in the first place (great feature btw), so I go to try and get it back but app absolutely will not load plans. i tried logging out and back in, nothing has worked and I can't call telus for support because it won't let me repurchase my phone plan.

[A-B]

Hello. That's definitely not the experience we want our customers to have. I'll send you a private message to discuss, thanks.

[Aucklandr]

I have the exact same issue, and would love some help with this,
Thanks

[A-B]

You can reach out to our Mobility team directly at 1-866-558-2273 or visit the nearest TELUS store and they can assist.