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Wrong phone number shoping up on texts


Hi folks. I've got a Pixel 6s and when I got a new contract with TELUS.  I already had an account with Telus but the new contract required I get a new number and TELUS ported my old number back to the phone.  Now somehow the number TELUS gave me with the new account is staying in my phone (occasionally) and when I send texts the receiver gets two numbers. I've setup the proper number in my phone, only the right number shows up in settings but the "new contract" number keeps being sent.  

Any idea how to get rid of that onld number?



Community Manager
Community Manager

You'd need to speak directly with our Mobility team at 1-866-558-2273 to have them do that for you.