The content you are looking for has been archived. View related content below.
Hi! Does anyone know if Telus will still connect an old school flip phone? For context, I want to buy a 4G flip phone for daily use. I’m tired of my smartphone. However, the Telus site doesn't seem to show any plans or devices that correspond to my n...
So I was told plan is 35 $ a month and phone 52.00 a month they still have me on my old contract for samsung A54 I t was suppose to be cleared off and put on to samsung S25 Aultran and tallk text only what the heck is going on ?
Sent my bring it back phone in the beginning of January. Confirmed it arrived. Still do not have a credit on my bill for the returned phone. Getting really frustrated!!!
I am getting calls from random numbers with offers for a new iphone at least 3 times per week.If these are scams can't Telus do something to stop these calls?
Ordered a Pixel 9 from Telus - unfortunately, Purolator delivered it to an unknown recipient. What do I do now? Who do I contact to get another phone sent to me? Thanks!
Hi when I try to sign up/activate my account for the 100 promo I get to blank page / billing error url.
I received a call from 780-925-8777, who told me they are from Telus, offering monthly discounts and phone regarding the Loyalty program. I have just realized that this could be a scam but have put the online order via My Telus app a minute ago. Is t...
I tried to place an order for a phone and plan. I guess this is a lot to ask. I have had three emails and two phone calls to confirm my identity (I guess as nothing has gone anywhere). The money for the purchase was immediately processed and I have b...
Hello Community! I’ve been reading through the forum thread where @Willpoz, @Syaoran and @zulu53 went through a huge struggle just to get Telus to add a stolen phone’s IMEI to the blacklist. Now, I want to share the opposite experience. First of all,...
I received a new phone as a replacement for one ending it's Bring it Back term. I was never sent a shipping label. This should be a simple fix right? Wrong. I visited a store and they told me they can't help me because it was through a telesales pers...
