04-18-2018 02:08 AM
04-17-2018 06:52 PM
Hey guys!
Webmail is in fact down. So sorry for the inconvenience!!! It has been down for the last few hours.
Here is the status:
Issue Details: | Error and latency is experienced within TELUS.net webmail
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Actions / Updates: | INITIAL - Apr 17, 17:08 ET
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We do not have an ETR but the fact it has been reported is great and we are on it to fix ASAP! Hang tight and thanks for your patience.
04-20-2018 07:01 PM
@enb54wrote:Oops!!! Spoke too soon, just tried to log in to Webmail using Chrome and bunted out to login screen after about45 seconds. There is obviously something seriously wrong with this service...
Access using Chrome works fine for me, so it is not happening in all instances.
04-21-2018 11:04 AM - edited 04-21-2018 11:10 AM
@NFtoBCwrote:
@enb54wrote:Oops!!! Spoke too soon, just tried to log in to Webmail using Chrome and bunted out to login screen after about45 seconds. There is obviously something seriously wrong with this service...
Access using Chrome works fine for me, so it is not happening in all instances.
1057 EDT April 21 2018 and Webmail via Chrome is working fine, hopefully finally fixed. As a former technical communications employee (packet switching, optics and digital microwave radio) I realize that intermittent troubles are the hardest to solve...
04-19-2018 04:42 AM
Not resolved for me either.
04-19-2018 04:55 AM
Tried restarting my computer... no luck. Can't reset my password, because it won't recognise the one I have - which I changed recently after much prodding from telus. Won't recognise my old one either.. I suppose I'm doomed to being stuck on the phone for hours tomorrow.
04-19-2018 06:00 AM - edited 04-19-2018 06:01 AM
The bottom line here is ISP email is trash. Nobody should be using it, and nobody needs it, for anything. I log-in to my Shaw and Telus accounts with Gmail addresses. My Shaw addresses have sat unused for years, because that's how they work best.
04-19-2018 10:44 AM
@goodgriefwrote:I suppose I'm doomed to being stuck on the phone for hours tomorrow.
You can contact them on Social Media either Facebook or Twitter. I found it painless on Sunday past, and had about a five minute wait. Just send a Private Message or DM.
04-21-2018 01:18 PM