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Telus Scammed Me

TelusScams
Organizer

Hello everyone, I was scammed by Telus. The sales person promised me credits over the phone when I signed up which never came. They say its not apart of the agreement. The so called agreement was not signed or approved by me in any way shape or form. They will not allow me to stop my Telus services without buying out a contract I never agreed to. I am was wondering if anyone else had a similar experience and if there are any routes I can take other than legal action (and of course never using Telus services again)?

5 REPLIES 5

A-B
Community Manager
Community Manager

Hello. Definitely not the experience we want our customers to have. I'll send you a private message to discuss further.

Typical Telus, wondering when you will remove this post soon as well. This is the message I have received from Telus when posting I was scammed as well on posts with me as the only replier.

 

"First, we've removed a number of your other replies in threads, as we like to keep things tidy and posting an issue you may be having just once is enough for us to look in to; no need to spam other replies with posts that aren't constructive in any way."

 

You scammers are to decide what is constructive?

Glam
Neighbour

Same thing has happened to me we are now paying for 2 internets in 1 household on 2 separate bills and no one will follow me up with a call. 

TELUS_Support
Official Support Team
Official Support Team

Hey @Glam this is an issue we can help with. Please send us a private message so we can get started by asking some personal information


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Bcgirl123
Neighbour

Telus is the biggest scam going. Avoid at all costs. They changed my contract on me without notice. I agreed and signed a 2-year contract, however I’m now being charged $50 per month than what signed up for. Telus has been no help and I have been on hold all day long. I will be looking into how to report the company for fraud. Biggest scam going.