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Telus Call Back Feature Doesn’t Work

LizBathory
Just Moved In
This has happened to me a bunch of times now, including today… wait time is over an hour (no surprise) so I request a call back. Problem is, when I get the call back and given option to press 1 to accept, it doesn’t recognize it!!! I keep pushing one and then recording says “we will try again later”. Argh!!! I absolutely despise trying to call telus.
1 REPLY 1

NFtoBC
Community Power User
Community Power User

Try contacting them through their Social Media presence. They are very responsive at Twitter (#TELUSSupport), or through their Facebook page.

 

NFtoBC
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