Telus connect app not working

[swansong604]

Upgraded to 2.5gb highspeed internet a couple months ago and my telus connect still doesnt work. have call telus support on several occasion and they just keep asking me to try the same things. tHIS IS VERY FRUSTERATING .I have a WIFI6E booster router and two mesh telus boosters aftwer that. the app is telling me i dopn't have them so hav can't configuer my router with a diffent wifi [password or name. I pay more and get less. 

[Serge-E]

You can use the web interface of the main Booster (taller unit) to change the SSID and password of the WiFi.

First connect to the gateway (192.168.1.254) with your favorite browser.  The password of the gateway can be found on the label inside the unit fixed to the wall.  Simply take its front cover off, the label with password should be easily visible.

From there, find the IP address of the main Booster (the taller one).  It should be easy to identify by its name.

Now, using your browser, connect to that IP address.  The password to use is on the label of the Booster.

From there, go to the WiFi tab and configure your SSID name and password for both your main WiFi and the Guest WiFi, if you want one.  All of the connected miniBoosters will get updated on the fly.

At that point, you will need to add the new SSID/password to your computer and any other devices.

Probably not as obvious and easy as if done through the App, but at least it works.