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Mt Telus App

IAW
Organizer

Not sure if this is the right forum.

 

The  My Telus add doesn't work correctly. It wants a code (six digits) that the app is suppose to supply but that never shows up, so you get the server to send the code. When you get the code and enter it splits the six digits into two sets of three digits and throws an error. Well if you want the input to be the same you texted , then split it before sending it out.

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

That's odd. Have you tried uninstalling and reinstalling the app to ensure you have the latest version? Let us know, and feel free to send us a private message if you'd like to discuss this further!


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

. II did the update today. Still the same problem with the app. Iam including a screenshot to show you whay I mean. The 662 921 when entered is refused. The number 662921 is the one that text to meIMG_0453.png