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Is it a scam ?

rmorize
Neighbour

Hi,

 

I received a phone call from an unknown number 1-844-372-1809 followed by an email from [email protected] offering me a mobility deal.

 

is it a legitimate phone number and email?

 

Thank you

1 ACCEPTED SOLUTION

TELUS_Support
Official Support Team
Official Support Team

The email [email protected] is legitimate, but as with anything else email/phone spoofing is real so if you'd like to be as safe as possible, reach out to our Mobility team to inquire about the deal you were offered.


View solution in original post

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

The email [email protected] is legitimate, but as with anything else email/phone spoofing is real so if you'd like to be as safe as possible, reach out to our Mobility team to inquire about the deal you were offered.


Djenning
Neighbour

Fraudsters pretending to be telus, get mobility account holder to sign up for new phone, later say there was a mistake and have you mail the phone to them, then you are still on the hook with Telus and they've sell the phone.

They even recorded the Telus message so if you call them back it makes you think it is Telus.

Telus has been trying to get this USA number shut down since May 2024.