We are trying to get ahold of Telus yesterday and today to no avail. Our arborist hit an optic cable that wasn't even 6" in the ground along a tree line. The grinder then pulled approximately 30-40ft of line out. Anyone know of a direct way to get ahold of Telus SERVICE? The last customer service agent we spoke to hung up on us and didn't call us back (despite that we were on the call-back list?) We just need to know what we should do and what to expect.
Crazy that the fibre even worked in the winter being that close to the surface, NO?
