I live in Toronto. I have 100MB home internet from Koodo. I also have Telus Smart Home Security. My WAN modem is Sercom Modem DM1000. It connects to a B21A WiFi Booster from Telus. This device is defaulted to broadcast 1 network ID (SSID).
I have 2 additional (DWS) booster (Range Extenders\) from Telus Smart Home Team. These devices have their own network that’s different from the main B21A booster.
Instead of having multiple networks broadcasting, I want all these devices connected to same one network that will also work with my Smart Home Equipment.
I’ve got conflicting information from the support team about what these boosters are capable of ….
I was told I couldn’t connect any devices to these B21A boosters, except for Security devices. Then, I was advised I could add additional devices, however everything needs to be connected to the factory default settings. After I set everything to default, and it still didn’t work, I was advised that is my ISP that blocking it. Since we live in Ontario, and need to use Koodo, it’s not possible after all. Then I was told it’s the Sercom modem that’s not capable for what I want, and other models could do it, but they couldn’t say which ones.
It's been frustrating experience and could really use some guidance. Thanks!!
