Forum Discussion
Hunakalia
7 years agoNeighbour
Equipment Return through Canada Post
Please stop telling customers to bring their equipment returns unpackaged to Canada Post! I work for Canada Post and we DO NOT provide free packaging materials. It's very frustrating to have people co...
T0073xx
7 years agoNeighbour
Thanks for the reply and I guess I'm sounding like a cranky old man however I can deal with this but my comments are to emphasize there is a process gap with the call centers. The one I called was the PH group and I can confirm the other poster's comments about erroneous advice. Also the Tech on an upgrade should just take the old modem as they are junked anyway