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Hunakalia

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Joined 7 years ago

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Re: Equipment Return through Canada Post
It's customer service telling them that over the phone. Multiple people come in every week getting all angry because "Telus told me to bring it in unpackaged and that you would take care of it". No, we won't. Super irritating.
7 years ago Place Home Services
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Equipment Return through Canada Post
Please stop telling customers to bring their equipment returns unpackaged to Canada Post! I work for Canada Post and we DO NOT provide free packaging materials. It's very frustrating to have people come in expecting us to package things up for them because that is what they've been told by Telus employees. Please know what you're talking about. We have boxes for sale, but have never provided them for free for Telus returns. We would all very much appreciate if Telus could communicate this to all of their staff.
7 years ago Place Home Services
38KViews
2likes
10Comments