Thanks for the reply and I guess I'm sounding like a cranky old man however I can deal with this but my comments are to emphasize there is a process gap with the call centers. The one I called was the PH group and I can confirm the other poster's com...
One other addition to this is that my previous comment is not a dig at Canada Post but rather Telus process. My issue is a swap-out to a 3200M. There is no waybill sent. The tech just says take to Canada Post. You phone for a way bill and yes I can c...
I live in St. Albert and am retired Tech Strat. Our local Canada Post has no clue about any Telus return policy. The only way they would accept it was with a prepaid waybill like any other parcel. If you bring it in packaged and expect to send COD th...
