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07-05-2022 03:55 PM
We have the 1500/940 plan, but my speeds never exceed ~900mbps.
A Telus technician installed the Nokia G-240G-A and it goes into our UniFi Dream Machine Special Edition WAN2 port, which support 1000 and 2500 speeds.
I can see in the UI that the port negotiated down to 1G, when I set it to 2.5G the connection doesn't work.
How can I actually get the full 1500 downlink into my network?
What speeds does the ONT's Port 1 actually support?
Do I need a SFP 10G adapter and go into WAN1 on the UDM?
Solved! Go to Solution.
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07-05-2022 04:33 PM
@Vincent86 Wrote: A Telus technician installed the Nokia G-240G-A .
I suspect the problem is all the Wan/Lan ports of that device are locked at a maximum speed of 1Gbps. I would contact Telus and have your router/modem swapped out for either the Nokia XS-250X-A or the Arcadyan NH20A. Both have a 10Gbps Lan port, both can be put into bridged mode. Then connect the Lan port to your Wan port on the UDMpro SE, however, you'll have to lock the UDMPro SE this time at 10Gbps. That should allow your maximum 1.5Gbps throughput. Cheers
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07-05-2022 04:04 PM
Is there any 3rd-party 10G SFP module I can use and activate with the help of a technician?
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07-05-2022 04:33 PM
@Vincent86 Wrote: A Telus technician installed the Nokia G-240G-A .
I suspect the problem is all the Wan/Lan ports of that device are locked at a maximum speed of 1Gbps. I would contact Telus and have your router/modem swapped out for either the Nokia XS-250X-A or the Arcadyan NH20A. Both have a 10Gbps Lan port, both can be put into bridged mode. Then connect the Lan port to your Wan port on the UDMpro SE, however, you'll have to lock the UDMPro SE this time at 10Gbps. That should allow your maximum 1.5Gbps throughput. Cheers
If you find a post useful, please give the author a "Kudo", or mark as "Solution", if it solves your problem, thank you very much.
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07-05-2022 04:47 PM
Thanks! Does either the XS-250X-A or NH20A have a removable SFP module?
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07-05-2022 05:25 PM
@Vincent86 Wrote: Does either the XS-250X-A or NH20A have a removable SFP module?
They do, however, the module utilized in these devices utilizes the XGSPON standards, the current module you have is a GPON. You'll have to leave either of the devices inline, place it in bridge mode, and then run RJ45 to your UDMPro SE from it.
That's why Telus will have to do the upgrade for you. New router/modem and the upgraded GPON. However, you'll be all set to up grade to the 2.5Gbps service if in the future you want to do that.
None of these bleeding edge solutions are ever easy to accomplish...
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07-05-2022 05:51 PM
Thanks again. Why would the XGSPON not work with the 10G SFP port on my UDM SE?
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07-05-2022 05:57 PM
@Vincent86 Wrote: Why would the XGSPON not work with the 10G SFP port on my UDM SE?
No it will not. Physical size difference.
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08-20-2022 01:02 PM
Why cannot bypass the Telus equipment altogether and connect the Telus fibre directly to the UDMP SE SFP+ port?
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07-06-2022 05:18 PM
In case anyone cares.
I ended up replacing the Nokia G-240G-A with a Telus NA20A (plus Nokia G-010S-A SFP module), then connected the 10G port on the NA20A to my UDM-SE using a 10G RJ45 SFP module.
I ended up replacing the Nokia G-240G-A with a Telus NA20A (plus Nokia G-010S-A SFP module), then connected the 10G port on the NA20A to my UDM-SE using a 10G RJ45 SFP module.
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