Category: TELUS Neighbourhood | TELUS Neighbourhood

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Streaming on TELUS - Februrary 2026

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Copper Theft: Impact on Communities

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Recent Activity

Sharing the internet/signal cables
In the inspection chamber located in front of our property, there is only one cable, clearly marked with our house number, and our telecommunications services are provided by Telus. Can Rogers lawfu...
Nercessians
59 seconds ago Place Home Services
16Views
0likes
1Comment
Phone call Fibre Phishing Scam
I've received several calls over the last couple of weeks from a number that shows up as "Fibre Support" on the caller-ID from a <Admin edit: removed phone number> number. I had let it go to voicemai...
Solved
jessicap1
2 minutes ago Place Home Services
8.3KViews
0likes
1Comment
Lagging channel changing +... on Optik TV
Anyone else experiencing a 7+ second lag when changing channels, switching between apps and other such functions. It's also accompanied by a blank screen with a green rotating circle in the bottom r...
Optikal_Speak
10 minutes ago Place Home Services
Optik TV
TELUS TV+
64Views
0likes
3Comments
Loyalty offer not on my order or contract
I had a Loyalty offer, which would expire March 10 2026. I could upgrade my new Samsung S26 Ultra: From 256g to 512g. Free. And, get the, "Galaxy watch 8 on us". Doesn't show on my order, or my ...
SeanVH
45 minutes ago Place Mobility
loyalty offer
31Views
0likes
4Comments
issues in auto payment of prepaid existing plan
Hello, in my prepaid account i cannot find the option to set auto payment of the existing promo offer i have. i got 1 year prepaid promo offer of unlimited canada wide calling and texting last year...
patelkeyur2018
3 hours ago Place My Account
account issues
bill issues
customer service
Prepaid
26Views
0likes
4Comments
Bring it back refused due to minor wear and tear
My bring it back was refused due to minor wear and tear. Their actual quote is “screen and/or back glass have light wear and tear, such as surface scratches and/or scuff marks” How does this not m...
Gamble
3 hours ago Place Mobility
55Views
1like
4Comments
TELUS Connect update
How long are we expected to wait until the TELUS Connect app is usable? A while back I switched away from my eero 7's and back to the Boost 2.0 and Boost 6 Lites, because they have better range and t...
Pattydee3
4 hours ago Place Home Services
55Views
0likes
5Comments
I can't redeem any telus rewards
I have been trying for months to redeem different types of rewards and always get the same message Due to a recent update in your contact information you are temporarily unable to redeem this item. ...
lyle2973
5 hours ago Place My Account
TELUS Rewards
118Views
1like
3Comments
Accidental payment to closed account unresolved despite bank confirmation provided
i accidentally sent 82.32 $ to a closed account, reached out to have assistance on having this wrongful payment corrected and refunded however when calling no one at telus could confirm the payment h...
wmilyanne
6 hours ago Place Mobility
16Views
0likes
1Comment
Disney Activation with Stream Plus - Still unfixed
Hey everyone, 2 weeks ago our Disney stopped working as part of Stream+, called support, reset, etc etc no change, told 2 days, 2 weeks later still no change and no one at Telus can give me an answe...
LemonPledge
7 hours ago Place Home Services
11Views
0likes
1Comment

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Community Spotlight

Streaming on TELUS - Februrary 2026

Copper Theft: Impact on Communities

Recent Posts Feed

Recent Activity

Sharing the internet/signal cables

Phone call Fibre Phishing Scam

Lagging channel changing +... on Optik TV

Loyalty offer not on my order or contract

issues in auto payment of prepaid existing plan

Bring it back refused due to minor wear and tear

TELUS Connect update

I can't redeem any telus rewards

Accidental payment to closed account unresolved despite bank confirmation provided

Disney Activation with Stream Plus - Still unfixed

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