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Recent ActivityMost RecentNewest TopicsSolutionsCannot activate disney and amazon on optik tv Technician came over and installed everything, security and all that optik box thing. I recieved and email to activate prime, netflix, and disney. Clicked on that green link, it goes to the optik tv...Partial Charges on bill incorrect I signed up 5 lines with Telus Mobility at the Shopping Centre and when I ported over and installed the SIMs I saw the plan and charges were incorrect in MYTELUS. I called into Loyalty the next day ...Noise problem at Telus building - 826 Yates St For the past 13 days there has been a constant loud noise coming from the rooftop of the Telus building at 826 Yates St, Victoria, BC. It sounds like a vacuum cleaner. It's been going non-stop 24 hou...Travel to US I have EPP Unlimited CAN-US 100 5G+ plan. I am travelling to Hawaii. Does my plan cover Hawaii also or it is only for US mainland only. Free TV order A scam? I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...International Travel Passes New to the Forum. Has anyone heard if Telus/Koodo have any plans to add International Travel Passes the way Bell and Rogers have. Instead of the daily rate of $18/day that Telus/Koodo charge ...Bill is labelled as overdue, but pre-payment was made I happened to look into my account and saw that my bill on Nov 28 is 11 days overdue. I have pre-payments enabled and I can see in the transaction history that Telus received a payment on Nov 21. I c...MYTELUS APP Once again, I'm having problems with the mytelus app. Honestly, it's getting very annoying. Here's the funny thing, my internet is with Koodo. TELUS seriously needs to do better and stop with all...Wifi Coverage Outside Hi, I recently upgraded from Shaw to Telus PureFibre Internet 3G. While I don’t have significant issues, I find the coverage on my detached garage to be weak, as I’m always having connection issues w...Wifi intermittent across devices I've got TELUS PureFibre Gigabit Internet, an ActionTec T3200M modem, and within the last month, all of my devices in the house (though at different times) have dropped the wifi, then tried to reconn...
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