Welcome to the Neighbourhood

Share thoughts, ask questions, and get answers. All in one place.


cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
68.1K Members
439 Online
10.7K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,412 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,990 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,292 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,714 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,959 Posts

Latest forum discussions

Resolved! Why can't I cancel my PikTV easily?

It's frustrating to know you can't cancel your PikTV subscription easily. You try calling them to the recommended number (1-888-811-2323), only for the virtual assistant giving you a recommendation to manage your channel subscriptions... I just want ...

JasonG by Just Moved In
  • 495 Views
  • 2 replies
  • 0 kudos

Spam calls from Telus

How do I get telus to stop calling me? The last time you called me I told telus not to call me again for probably the 10th time and they ended up hanging up on me! It’s My phone number and it’s not a Telus phone that you’re calling me on! you have no...

Rotzien by Just Moved In
  • 372 Views
  • 2 replies
  • 0 kudos

Fraudulent Activity

So a Telus agent had contacted me regarding a offer which I would get unlimited data with an iPhone 15 Pro Max for the two lines I have on my account. A week later the devices arrived and on the same day I received another call from a supposed Telus ...

Boaly100 by Just Moved In
  • 5 Views
  • 0 replies
  • 0 kudos

Account locked

My account is locked and can't reset my password. I'm not receiving any of the reset password or login link emails. I've checked and it's not in my spam mailbox.

link1927 by Just Moved In
  • 6 Views
  • 0 replies
  • 0 kudos

Wifi disconnection

My wifi disconnects everyday at various times. It seems to happen about 1~5 times a day. This has been going on for a few months now.

kis7517 by Just Moved In
  • 76 Views
  • 3 replies
  • 0 kudos

Crow damaging the lines in front of our building?

I asked about this on Reddit and included a picture. According to the electrical enthusiasts over there the thing that's being punished by the crows is a splice cover for non-electrical cables.Anyway this crow is obsessed with it and today I saw it w...

Meeko by Just Moved In
  • 4 Views
  • 0 replies
  • 0 kudos

Overbilling By Telus Again

I can't believe my eyes when I saw the bill for the month of March, 2024! I was charged for $140.97! I had a home internet plan with Telus since Jan. 26, 2024. The plan says $60/month with the commitment 24 months. Telus overcharged me last month whi...

Jun999 by Just Moved In
  • 1488 Views
  • 11 replies
  • 2 kudos

Telus Fiber and third party router

Hey everyone, I have been struggling with this. I have the Telus fiber that comes into a nokia ont xs-250x-a modem. From there it goes into a Telus Network access hub. Then to my third part tp-link wireless router. The speed is fine for 10 minutes th...

Sent to collections after service

I have been a Telus customer for over 10 years. I was upgraded to a new Telus hub system, saying the old ones were being phased out. After having the new one set up for some time, I realized my phone and computer were still connected to the old hub d...

KNichol by Just Moved In
  • 27 Views
  • 0 replies
  • 0 kudos
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.

Friendliest neighbours

Latest from the Neighbourhood Blog

Prime Video on TELUS - June 2024

Prime Video on TELUS - June 2024 June is almost here already, and the days are getting longer! As we can all agree, there's nothing better than kicking back and checking out that new movie your cowork...

0 Comments

Netflix on TELUS - June 2024

Netflix on TELUS - June 2024 Hey everyone! Hope you're doing well and getting ready for summer! June is right around the corner (already!) and Netflix is kicking the new month off with another batch o...

0 Comments

Prime Video on TELUS - May 2024

Prime Video on TELUS - May 2024 May is almost here already, and the days are getting longer! As we can all agree, there's nothing better than kicking back and checking out that new movie your coworker...

0 Comments

Netflix on TELUS - May 2024

Netflix on TELUS - May 2024 Hey everyone! Hope you're doing well and enjoying the springtime weather! May is right around the corner (already!) and Netflix is kicking the new month off with another ba...

0 Comments