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10K Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,627 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

7,939 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,243 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,460 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

171 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,580 Posts

Latest forum discussions

Bring It Back

I'm so annoyed at this program. I returned my phone 7 months ago and am now just getting charged $300. It's a very misleading program. Now I'm worried as I joined it again. Anyone else had issues?

Leahdi by Just Moved In
  • 7 Views
  • 0 replies
  • 0 kudos

Resolved! Optik tv and vpn

I am in puerto Vallarta been using expressvu vpn to access Optik tv for the last two months with no problems now when I click on program I want to watch get message this content is not available in your location if vpn/proxy server is enabled please ...

Garygary by Organizer
  • 4459 Views
  • 69 replies
  • 1 kudos

Is this a SCAM???

I'm very confused right now. Today, I received a call from 833-390-3721, claiming to be a representative from Telus. Because I had only switched to Telus a month ago, I thought they were calling to ask for feedback on my internet service. I wasn't su...

Kupa by Just Moved In
  • 10823 Views
  • 10 replies
  • 0 kudos

Fibre Optik equipment in garage?

Hi! We had a technician come to bring Fibre Optik into our home. He said he would have to run a wire along the exterior of our house then drill into bedroom wall so he can access power, then install the equipment on bedroom wall beside our bed. After...

Where is my phone?

I did an online device trade in with Telus back in December 2023. According to Telus Device Trade-in instructions, I should get notified by SMS when they have received and assessed my device but I didn’t receive anything from them at all. I started t...

cindy_t by Just Moved In
  • 528 Views
  • 4 replies
  • 0 kudos

Spam calls from Telus

How do I get telus to stop calling me? The last time you called me I told telus not to call me again for probably the 10th time and they ended up hanging up on me! It’s My phone number and it’s not a Telus phone that you’re calling me on! you have no...

Rotzien by Just Moved In
  • 7 Views
  • 0 replies
  • 0 kudos

Charge for Optik TV remote???

I recently signed up for Optik TV. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should...

azn_girl by Neighbour
  • 120 Views
  • 4 replies
  • 0 kudos

Netflix not working on Optik TV

My dad was trying to watch Netflix on our Optik TV boxes tonight, however, when he tuned into the channel and launched the app, it got stuck on a screen with a very dim Netflix logo for a minute, then it booted us out to the apps menu. Launched Netfl...

RyDawg by Advisor
  • 15 Views
  • 0 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Xbox Game Pass Ultimate - 6 Months on us!

Xbox Game Pass Ultimate - 6 Months on us! Here's how to redeem your first 6 months of Xbox Game Pass Ultimate ("XGPU") on us today! ¹ Once your TELUS PureFibre internet install is complete, simply fol...

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Prime Video on TELUS - March 2024

Prime Video on TELUS - March 2024 March is almost here, and springtime is finally upon us. I'm always excited to see what great new shows and movies are dropping with each new month, and March is defi...

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Netflix on TELUS - March 2024

Netflix on TELUS - March 2024 Hey everyone! Hope you're doing well and enjoying the spring season! March is right around the corner (already!) and Netflix is ringing in the new month with another grea...

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Super Bowl LVIII

Super Bowl LVIII What a great season it's been! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more drama tha...

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