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76.8K Members
926 Online
10.2K Posts

Categories

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,098 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

24,685 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

549 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,597 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,244 Posts

Latest forum discussions

Too many problems

Too many issues with my equipment since the switch from Vivint, how do I cancel the service, right now I am paying for something I don't use

cmumford by Just Moved In
  • 0 Views
  • 0 replies
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Roku stick has killed Optik box HDMI

I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...

Mozzer by Friendly Neighbour
  • 13 Views
  • 2 replies
  • 0 kudos

Billing issues and very poor service - Part 1

Part 1 (due to character limit in this forum)This is day three of dealing with issues with my entire Telus Account. I've been a Telus customer at my current location for 9 years. Before that 8 years, and so on backwards to 1986.Telus service has dete...

Telus TV needs major update

I've just recently moved from Shaw/Rogers over to Telus. Shaw gave a poor service experience for me which they were not able to resolve after years of reporting. Although the telus TV service is good so far, the remote features are like going back 15...

Henns11 by Just Moved In
  • 40 Views
  • 0 replies
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Home Wi-Fi Requires Sign-In

Since two days ago, my home has been unable to use the Wi-Fi due to it requiring a sign-in. This is something we never needed to do before. The sign-in is required on all our devices and the modem/router has green lights for both Internet and Wi-Fi. ...

fwzchan by Just Moved In
  • 111 Views
  • 6 replies
  • 0 kudos

Monitoring Centre never calling for alarm triggers

We just switched from Bell Smart Home monitoring to Telus and I could not be more unimpressed. So far we’ve had a few triggers by accidentally opening the doors without disarming, also my dog barking at home triggered the glass break sensor when we w...

Nice work, telus.

The situation is this: two months ago, my "bring it back" contract for an iPhone 14 Pro expired. I wrote to support asking how much I should pay to keep it and pay less for the bill? To which the girl answered, "$450 and you can close the current num...

IvanC by Neighbour
  • 123 Views
  • 3 replies
  • 0 kudos
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Latest from the Neighbourhood Blog

Streaming on TELUS - June 2025

Streaming on TELUS - June 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! June is right around the corner, and another month means another new batch of great movies and show...

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TELUS TV+ is now available on Fire TV!

TELUS TV+ is now available on Fire TV! Great news! The TELUS TV+ app is now available for download on Amazon Fire TV, giving you even more ways to stream your favourite shows, movies, and live TV chan...

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Streaming on TELUS - May 2025

Streaming on TELUS - May 2025 Hey everyone! Hope you're doing well and enjoying the spring weather! May is right around the corner, and another month means another new batch of great movies and shows ...

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Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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