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13.4K Posts



Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

20,833 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

11,431 Posts


Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,164 Posts


Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,192 Posts


A gathering place for like-minded people to meet, greet, and discuss.

171 Posts


Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,070 Posts

Latest forum discussions

My ADT alarm migration not eligible

I had an alarms account which was taken over by Telus and then registered in MyTelus. I have been paying ADT Telus for 18 months but could not determine who was monitoring and/or accessing my account. For a brief time this spring I had access to bill...

memw by Just Moved In
  • 1 replies
  • 0 kudos

TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

myadt.ca migration

I had a Prices alarms account which was taken over by Telus and then registered in MyTelus. Telus replaced the system which was very old but monitoring was done by Telus through ADT and billing is accessible through a very unfriendly myadt.ca website...

Panel takes picture same time everyday

Hi,My home control panel has started to take a photo every day at 6:44pm, no matter if it's active, disarmed, wtv. And there's no event or anything to trigger it. Not sure what's happening but it feels creepy.

Telus Fiber With Ubiquity Dream Router

I recently purchased a Ubiquity Dream Router and am unable to connect the device to the fiber modem. When I do it notes no internet. I spoke to Telus and they were escalating it and then unfortunately our call was disconnected. I have a Tplink Deco M...

P_R by Just Moved In
  • 1 replies
  • 0 kudos


IN AUGUST of this year, i attempted to have my home security system upgraded. I called telus security they could not find my account number. It took three days, on the phone waiting for hours, finally it was found, the salesperson came out did the ta...

curbarn by Just Moved In
  • 1 replies
  • 0 kudos


Recently had a power outage in my area. I am served via Telus optical. Thus, I knew my land line would not work, but discovered my cell phone also un-useable. I suspect the reason is the local cell site was also out of power and DID NOT have battery ...

BCNBC by Just Moved In
  • 1 replies
  • 0 kudos
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