Home - TELUS Neighbourhood

Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

6,888 Posts

Optik TV & Pik TV

The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.

8,575 Posts

Internet & Home Phone

Discuss and/or ask questions about your TELUS Internet and Home Phone.

16,406 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

1,222 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,740 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

0 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,390 Posts

telustvplus freezes when skipping forward

Why does telustvplus freeze when skipping forward? If I pause a program while watching on my computer and then try to skip ahead the app will freeze almost everytime. This is extremely annoying as the only way to exit is to close app and start over a...

2nd defective device

Recieved a pixel 8 as an upgrade on my account. First device had a strip of dead pixels on the screen so I exchanged it. The 2nd device arrived and the camera doesn't auto-focus reliably. Sometimes not at all. All troubleshooting as identified it as ...

security signs

PLEASE switch your Smart Home Security decals to interior cling decals. The current ones have incredibly aggressive adhesive which make them 1) difficult to place squarely (no 2nd try or adjustments), 2) ugly from the inside of our home, and 3) very ...

Resolved! Outdoor Camera not triggering at all events of activity.

I just had this system insalled this week, and already am disappointed. The camera only seems to be triggered by half of the activity events that occur - what's the point of a security camera if it doesn't pick up everything it's programmed to? How d...

Pik TV on Roku

Is there an update on if/when Pik TV will be available using Roku?

Lack of response to graffiti removal request

Myself and other neighbours have requested TELUS to remove graffiti on Telus boxes located on Smith Ave and Farrow St for over a year now without any result. What is the delay?

Service stops a day before move

I booked a move via the app, and service stops a day before the move. This is totally unacceptable. How do I work

Need access to wifi6 booster BA21A through Chrome or IE browser

Hi, We have fiber Internet with BA21A booster installed. We dont have smart phone to use TELUS Connect APP. I used to access to old wireless router/booster by IP as 192.168.1.254 through Chrome or IE and enter User ID and PW when prompted. Now using ...

dual Ghz on T3200

I am looking to have a modem that can service both 2.4Ghz and 5 or 6hz as most of the home apps that I have downloaded to control lights, plugs, appliances etc use the slower 2.4Ghz and will not work on the higher Ghz. Now I understood that the T3200...

Dealing with Telus "so-called" Customer Service

Dealing with AI is completely frustrating. Dealing with call centers where the background noise is so loud that the operator cannot be heard is frustrating. Spending hours to get a small problem fixed is aggraating beyond words..