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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,422 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

10,924 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

483 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,274 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

3,927 Posts

Latest forum discussions

Connect App not working to pause devices

The Telus Connect App doesn't work to pause devices anymore. I had a schedule for my kids and when we upgraded our internet, these schedules disappeared. I can get into the app but it won't show what devices are connected and I can't pause any device...

TeresaG by Neighbour
  • 1028 Views
  • 16 replies
  • 0 kudos

MAC will not connect to Canon Pixma Printer

Hi, running a MAC with Sequoia 15.3.2 and a Canon Pixma Pinter Model G7020, recently purchased. Also have the Telus Router white cone shaped large one, which is also fairly new. I have fibre optic network and super high speeds upstairs and down. The ...

BJM2014 by Friendly Neighbour
  • 60 Views
  • 1 replies
  • 0 kudos

Why this company so bad always!

When the contract was completed last year, this company started to charge more than $30. So I contacted a Telus teller. She suggested $83 monthly charge with no increase during the new contract, so I agreed it with the bad conditions to impose cancel...

hl by Just Moved In
  • 6 Views
  • 0 replies
  • 0 kudos

Why Telus so bad always!

When the contract was completed last year, this company started to charge more than $30. So I contacted a Telus teller. She suggested $83 monthly charge with no increase during the new contract, so I agreed it with the bad conditions to impose cancel...

hl by Just Moved In
  • 25 Views
  • 0 replies
  • 0 kudos

Resolved! [Megathread] TELUS Rewards

Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...

A-B by Community Manager
  • 106245 Views
  • 106 replies
  • 4 kudos

Is this Legitimate or a Potential Scam?

Hi, I would like to verify the legitimacy of these phones and names. Since last December, we’ve been receiving frequent calls from a Telus sales rep, Omar Fath (T: +1(825) 467-8859 | M: +1(368) 993-3374), offering what seemed like a great deal. Initi...

Resolved! Telus Telemarketing Harassment

I get rude telemarketing calls now near daily from Telus offering me a free phone if I upgrade. There’s probably other pitches but I no longer engage long enough to listen. I’ve said I’m not interested in upgrading at this time, the last time so forc...

MJE by Neighbour
  • 2815 Views
  • 12 replies
  • 1 kudos

Door to Door Rep SCAM

We live in Brampton and two door to door reps, Rissalat and Tayden, sold us on the internet, phone, and TV bundle a few weeks ago. They said the Stream+ Premium would be FREE with the bundle but no such service exists (it is $43 a month, minus $28 fo...

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Latest from the Neighbourhood Blog

Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

0 Comments

Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

0 Comments

Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

0 Comments

Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

1 Comments