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8,983 Posts

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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

5,499 Posts

Optik TV

Share your expertise or seek help to enhance everyone's Optik TV experience.

9,042 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

373 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

1,740 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

2,747 Posts

Latest forum discussions

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Security App Widget broken on iOS 18 - Update planned?

The widget for arming and disarming the security system and opening the garage door stopped working after updating to iOS 18. This feature was very convenient for quick actions on my iPhone.Questions:Are other users experiencing this issue?Is this a ...

KeltieD by • Neighbour
  • 509 Views
  • 13 replies
  • 1 kudos

Outside camera

Outside camera alarm bot triggered most of the time thus, it missed a lot of activities that should be recorded. Another thing outside camera was name as OUTDOOR since it was installed and now name was changed to BACKYARD. Security tech has 0 clue ho...

Mobility for Good - Youth Plan Suggestion

Hi, I am a Mobility for Good - Youth plan holder and I am very grateful for the reduced pricing of this plan. However, I have noticed that the 3G data limit has often been an issue for me. The reduced data speed also makes it hard to use the internet...

heyo by • Just Moved In
  • 31 Views
  • 2 replies
  • 0 kudos

power g devices showing is unsupported manufacturing

I have a number of power g devices that I'm trying to get programmed and in my IQ 4 panel I do have the power g daughter card in slot 1 however when I go to add the device it comes up and says that it's an unsupported manufacturer not Networked. thes...

GAB78 by • Neighbour
  • 12 Views
  • 0 replies
  • 0 kudos

Poor internet speed

I have a poor wi-if internet connection at the second floor at our home, it seems I don’t have wi-if at least in the back room. I can’t to find how to speak with operator or with somebody. Every time only virtual online assistant. Help!!!!

Anhelina by • Just Moved In
  • 36 Views
  • 4 replies
  • 0 kudos

Different channels in one bedroom

Hello, We have 4 Optik TV boxes in our home and for some reason one bedroom gets a bunch of channels that the other rooms don’t get. In the living room where the main TV is we checked “all channels” to see if that would make a difference but it didn’...

Why am I paying for 2 contracts because I got an operator

Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I have been paying for 2 contracts and 2 devices. Even...

Ray71 by • Just Moved In
  • 12 Views
  • 0 replies
  • 0 kudos

Sportsnet 4k feed now has a stutter

I complained a few months ago on android devices tsn 4k had this weird microstutter. That seems fixed, but now frustratingly it is showing up on sportsnet 4k while I have not noticed it on tsn anymore. Its like a weird frame rate issue on the new opt...

Montell by • Coach
  • 157 Views
  • 5 replies
  • 0 kudos

Received call for home security offering 300 dollars worth

Received a call and the person on the phone told me that I am offered 300 worth of security and declined the offer multiple times and he was very insistent making me repeat multiple times until I agreed in the call he told me that since I wanted to d...

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Latest from the Neighbourhood Blog

Streaming on TELUS - October 2024

Streaming on TELUS - October 2024 Hey everyone! Hope you're doing well and enjoying the cooler weather! October is right around the corner (the summer went by too fast!) and that means another new bat...

0 Comments

NFL Kickoff 2024

NFL Kickoff 2024 It's the most wonderful time of the year! Alright, so not that one...I'm talking about the return of football! It's a great time and after another long offseason (aren't they all?) we...

2 Comments

Netflix on TELUS - September 2024

Netflix on TELUS - September 2024 Hey everyone! Hope you're doing well and enjoying the summer! September is right around the corner (the summer went by too fast!) and Netflix is kicking the new month...

0 Comments

OLN Channel Turndown

Hi Neighbours, Starting September 1, 2024, OLN will no longer be offered on Optik TV. The channel will be removed from your account and all theme packs. No action is required on your part. If you were...

1 Comments
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