TELUS Neighbourhood

My ADT alarm migration not eligible

I had an alarms account which was taken over by Telus and then registered in MyTelus. I have been paying ADT Telus for 18 months but could not determine who was monitoring and/or accessing my account. For a brief time this spring I had access to bill...

solutions to boost weak signal in a rural area

I have a cabin in a rural area where cell signal is weak to none. What solutions does Telus have or are there other alternatives?

TELUS TV User Experience Research Group

Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...

myadt.ca migration

I had a Prices alarms account which was taken over by Telus and then registered in MyTelus. Telus replaced the system which was very old but monitoring was done by Telus through ADT and billing is accessible through a very unfriendly myadt.ca website...

Panel takes picture same time everyday

Hi,My home control panel has started to take a photo every day at 6:44pm, no matter if it's active, disarmed, wtv. And there's no event or anything to trigger it. Not sure what's happening but it feels creepy.

Telus Fiber With Ubiquity Dream Router

I recently purchased a Ubiquity Dream Router and am unable to connect the device to the fiber modem. When I do it notes no internet. I spoke to Telus and they were escalating it and then unfortunately our call was disconnected. I have a Tplink Deco M...

TERRIBLE SERVICE

IN AUGUST of this year, i attempted to have my home security system upgraded. I called telus security they could not find my account number. It took three days, on the phone waiting for hours, finally it was found, the salesperson came out did the ta...

BATTERY BACK UP FOR CELL SITES

Recently had a power outage in my area. I am served via Telus optical. Thus, I knew my land line would not work, but discovered my cell phone also un-useable. I suspect the reason is the local cell site was also out of power and DID NOT have battery ...

Re: Add Series & Episode Information to the TV Guide & PVR recordin

This comment has been moved/merged with an existing similar topic.

Add Series & Episode Information to the TV Guide & PVR recordings