Community Spotlight1 MIN READ25 Days To Win Big: TELUS Rewards Holiday Calendar 2025A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsRun around cancellation My wife has telus home internet and security that has no where supplied what was purchased. We had someone break into our home and steal the camera and alot of other things. Telus security could not ...Telus upgraded my home internet speed without my authorization I have been on 250mbps for years, and suddenly last bill was upgraded to 500mbps pure fibre without my consent. I did not authorise this!!! I want to go back to my old 250mbps plan that i have had...Black Friday, a Written Quote, and a Two-Month Bait-and-Switch I’m posting this to see whether others have had similar experiences and to highlight what feels like a clear bait and switch or, at best, serious internal incompetence. My TELUS services were up for ...Unable to see WiFi Boost 6 in Telus Connect app I tried reinstalling the app, rebooting both the modem & router, and connecting the two directly two each other, but no luck. I contacted Telus support and spoke with a CSR, but never heard back. An...Free TV Order Delay I signed up for telus services and was told I would get a free tv. It has now been 10 weeks since I got my services but no TV. Telus told me to reach out to Samsung and refuses to look into it. wa...Access How do I limit internet access for my child Not honoring payment arrangement I have a payment arrangement i made on December 20th, it was due January 19th. Apparently it is not showing on my account. My account was suspended Jan 9th. I spent 2 1/2 hours on the phone to final...Continued failure to activate Disney+ Subscription We got a great deal from Telus for our home service renewal - kudos to customer loyalty. However, we are over 5 weeks past renewal and over 12 hours of Tech support calls plus numerous chats and ema...Incorrect bill after contract renewal Hello, I am hoping someone at Telus will see this and give me a hand. I renewed my contract in October with an agreed upon price for two years. After the first correct bill, the next two went up i...OMG...A Downward Slide.. Where is Loyalty? I spoke with a representative who claimed to be from the Loyalty department. I called Telus. I'm guessing she was offshore. So I hear a dog barking in the background and I ask her why is there a dog ...
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