My experience with Telus Business Mobility Sales, instore associate, and tech support over the last two weeks is listed below. I don't know where to go at this point, so please have someone reach out to me about this as from my perspective, the only ...
I'm curious if anyone has had luck getting through to escalation managers for telus small business. Telus owes me about $700 originating from over a year ago when a small business sales agent set up my account, adding a mysterious third line and said...
Good afternoon Telus,I’d like to explore the opportunity of hosting a Telus tower on my rural property.It has an elevated point with theoretical line of sight to two-three other comms towers and nearby settlements that may be of value, as well as roa...
I was on a call with the customer service team who were unable to help me with my business mobility accout and suggested I create a support request. Everytime I try to create a request it says unable due to techincal error on the form. I have a billi...
As many former customers have experienced, this Bring-it-Back program is questionable in the context of ethical business. 1. I did not receive any notifications from Telus (whether that be via email or SMS text) regarding the return date ahead of tim...
Does anyone know how to escalate an issue with Business Connect? I have emailed and called several times, each time being told that they would escalate the matter and get back to me - still nothing from Telus.I agreed to try Business Connect for 3 mo...
Very large (but also very short) TELUS tower next to a home in the Crowsnest Pass (Coleman). Looking to understand from the right person in TELUS who is responsible for infrastructure towers in that area and what types of use the building has.
One of our acct numbers is not showing in our on-line profile. When we try to add it we get an error "You already linked this account"But is is nowhere to be found...Had several calls in with different Reps ( going on for 6 months now ) Still no solu...
On August 31 2022 I filed a damage claim with Telus. Damage Request 991688. A few thousand dollars damage to our property by a Telus sub-contractor. Since this time I have more than 60 email messages in my file, I have communicated with 12 different ...
