Does anyone know how to escalate an issue with Business Connect? I have emailed and called several times, each time being told that they would escalate the matter and get back to me - still nothing from Telus.I agreed to try Business Connect for 3 mo...
Very large (but also very short) TELUS tower next to a home in the Crowsnest Pass (Coleman). Looking to understand from the right person in TELUS who is responsible for infrastructure towers in that area and what types of use the building has.
One of our acct numbers is not showing in our on-line profile. When we try to add it we get an error "You already linked this account"But is is nowhere to be found...Had several calls in with different Reps ( going on for 6 months now ) Still no solu...
On August 31 2022 I filed a damage claim with Telus. Damage Request 991688. A few thousand dollars damage to our property by a Telus sub-contractor. Since this time I have more than 60 email messages in my file, I have communicated with 12 different ...
The box appears to have been hit, the doors are open to the elements. I've told a number of the Telus service tech and tried to tell the customer service people. This is frustrating to have so hard a time to put in a service notification for Telus Eq...
There is a Telus box that has been taped shut which needs a latch installed. Please tend to this immediately as the wiringin inside is exposed to the elements. You may contact me directly for the address.
Hi there, When i do a traceroute to WestNet servers in Calgary Telus routes the traffic to Seattle and Back from optic ethernet 1gb internetON Telus 5g theres is way less routing and lower latency its actually funny. Anyway if anyone at the TELUS NOC...
I've accidentally change the CSCA number on my device using a AT+CSCA ? what is the default value?
I have been charged $400 dollars randomly. The line item on my invoice says its for Device Care Service Replacement, I have not used device care for over 30 months. I have been on the phone with telus support and asurion numerous times and they both ...
We have a Telus box in our front yard and needs to be raised as it dips down by a foot. i need to re grade my yard to have a safe slope and currently its a low spot and water is most likely draining in the vault.
