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ok-computers
Neighbour
Joined 2 years ago
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Re: Acct not showing in any profile
Hi, I got a call today from Ski [mod edit - private info] She is looking into this issue too - PLEASE co-ordinate with her - as there where OTHER ( double billing etc ) issues too and I do not want those corrections been un-done! The acct issue we have is on-line access to Acct 6******** I opened a support case 2-weeks ago, and the person was very helpful trying his best but could not resolve the issues. Was promised a call back from billing but that never happened - Case # 2******* The acct 6******** is currently tied incorrectly to ************.com - I think - However this shows up when I try myTelus with that eMail: The 6******** acct does NOT show and cannot be added to MyTelus profile **********.com which is the preferred location. Regards Peter
