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Latest topics

Looking to have a Cell Tower put on my Property

I have 6 acre's in Abbotsford and wonder who do I talk to at telus about having them review my property to put in a cell tower. My property is off highway 1, and there are no cell tower close by. My cell reception is terrible

Repp by Just Moved In
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  • 1 replies
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Resolved! Graffiti

Hello! Can the graffiti be removed from this box? It's located on Emerson Way by McCartney Creek Park. Thank you!

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T-T by Just Moved In
  • 1006 Views
  • 3 replies
  • 0 kudos

Bring It Back Charge

This is infuriating.After two conversations, one with an agent and one with a manager, I was told by management that the reason I'm being charged $610 for a bring it back phone is because I returned the phone to the wrong department. To the trade-in ...

jvan27 by Just Moved In
  • 608 Views
  • 1 replies
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Switching SIM Cards

Switching from another carrier. Received three Telus SIM cards in the mail. Called Telus and they said they were activated and ready to go. We pit them in the phones and the phones stopped working. Not registered on network. Any advice? Is there a st...

Michaelor by Just Moved In
  • 616 Views
  • 1 replies
  • 0 kudos

Graffiti Removal - Telus Box

The TELUS box at Clarke Rd + West Saanich, in Brentwood Bay, has graffiti. It has been a frequent victim of graffiti over the years, would Telus be able to use a graphic wrap to deter ongoing tagging and resolve continuous need for graffiti removal?

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BylawCS by Just Moved In
  • 718 Views
  • 1 replies
  • 0 kudos

Telus Contact Information For Graffiti Removal

Hello,How does Telus want to be notified by a municipality if one of their utility boxes is in violation of municipal graffiti regulations? The general procedure for municipalities is to send a letter to the property owner. Should the letter be sent ...

rletts by Just Moved In
  • 2812 Views
  • 26 replies
  • 1 kudos

Horrible experience with Business Connect sign up

I have to vent about the god awful experience I have had signing up for Telus Business Connect service. I wish I had not done it and to be honest, I am still not sure if I have actually signed up. I have a Telus copper line that I wanted to take to m...