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Latest topics

phone lines

Good Day..Our main phone "died" recently and we are replacing it. The set up is suck that the phone line comes in(2 seperate numbers on one line) comes into the phone with a line coming out going to our busniess interac phone. What specifics do I nee...

Hetty by Just Moved In
  • 4019 Views
  • 1 replies
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How do I reduce my mobile data usage?

With so much fasinating content on the internet it can be hard to your phone down. No worries, we have a few tips to help keep your data usage low and your inbox full. Our friendly tech expert, Marc Saltzman, has put together ten tips to reduce your ...

What is a Smart Hub and how do I use it?

You want to work on the go but you're still a little unsure of your options. A Smart Hub is a great tool that enables you to take your internet connection with you without sacrificing speed and quality. This is a great option for sales staff on the r...

How do I get started using TELUS Link?

Hello to all of our friendly neighbours. I'm Sarah and I'm one of the many Neighbourhood specialists here to help answer your questions and provide information on common device and service related topics. I've seen a lot of questions pop up on the Ne...

GiveWhereWeLive

How do I edit my profile on the GiveWhereWeLive Telus page? I noticed I have a typo and cannot login or edit! Please help

KatyK9 by Just Moved In
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  • 1 replies
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Resolved! Wow.....just wow.

Hi, you may be familiar with my case from the post below (entitled "bad customer service") So let me summarize the situation: Back in early june, I signed up for a business account online. I spoke with an a rep named Vic on the Telus chat feature and...

robbie25 by Organizer
  • 10088 Views
  • 6 replies
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Why my phone jack is not good?

I have 2 phone jacks in my room. One is close to my bed while the other one is close to my desk. When the Telus technician came to do the installation, he said the one close to my desk is not good, so he connected the modem to the one close to my bed...

Alee by Just Moved In
  • 4993 Views
  • 2 replies
  • 0 kudos

Resolved! Bad customer service

I'm a new business custoemr, and i'm trying to find out when my phone will be here, but nobody seems to know anything. The people I talked to on the phone literally did not understand the problem I was having and seemed confused. It's not hard. I con...

robbie25 by Organizer
  • 11732 Views
  • 4 replies
  • 1 kudos

painful Story of a Single Line Small Business Customer

Here we are again.... unable to check my bill. Is it because I recently changed to Business Anywhere? ha - that would be the excuse - is it because my browser doesn't work? tried Safari, IE, Chrome, Firefox so far - nope - is it because I don't know ...

georae by Neighbour
  • 4451 Views
  • 1 replies
  • 0 kudos