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Latest topics

Charging Stations?

Hi, My local hockey arena management has expressed interest in getting a TELUS Charging station installed. What is the process to fulfill this?

hkymom by Just Moved In
  • 9611 Views
  • 5 replies
  • 1 kudos

WORST SERVICE EVER!!!!!

Telus has really dropped the ball on this one!Imagine my horror, when I found out that my BUSINESS number has been forwarded to a complete stranger's cell phone. A cell phone in BC that is completely unrelated to my business, which is in Alberta! Tel...

RL by Just Moved In
  • 11939 Views
  • 9 replies
  • 0 kudos

Resolved! Who do I contact at Telus for rural fibre access?

Hello,I live in the community of Big Lake where we have Telus landlines for telephone and the fibre optic network goes through the community enroute to the mine at Mount Polley. We have a school, fire hall, community hall, library, general store, pos...

Kelster by Just Moved In
  • 8115 Views
  • 3 replies
  • 0 kudos

Fiber Availibility Issues

Good Morning, I am currently in the industrial sector in Calgary, Alberta and am having issues obtaining any internet connection through TELUS higher than the 10 mb. I currently share a building with 3 other companies, and noticed our next door neigh...

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Speclam by Neighbour
  • 20147 Views
  • 14 replies
  • 0 kudos

Loading Pictures on a website template

Trying to load pictures on to a website template.Pictures have been reduced, every time I try an error 404 comes upCan anyone help me ??

ARR by Neighbour
  • 7301 Views
  • 5 replies
  • 0 kudos

Can I buy credit for Skype from a Telus store?

Can I buy credit for Skype from a Telus store, in Montreal if possible? While surfing the net I found this page: https://support.skype.com/en/faq/FA12323/how-can-i-pay-for-skype#c that, for Canada, indicates Telus as a modality to buy credit, for Sky...

simplex1 by Just Moved In
  • 3811 Views
  • 1 replies
  • 0 kudos

Credit

Can I get a bill for purchasing items

Dalook by Just Moved In
  • 3819 Views
  • 1 replies
  • 0 kudos

Resolved! **UPDATED** Could your customer service GET ANY WORSE???

I am writing this on behalf of my boss. We have our internet, landline phone, 4 cell phones, and 5 ipads through Telus. My boss has called and been on the phone with you over 8 different times, totaling OVER ELEVEN HOURS. We have never EVER EVER rece...

Last chance for Telus to come through on agreement

In May I signed up for the telus home/internet package including a free 50" Samsung smart tv that was to be delivered 2-4 weeks from sign up date. Since then it has been 4 months of me calling and receiving statements from various customer service re...