Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsStream+ Unable to purchase I've made multiple attempts to try and purchase a Stream+ Premium Subscription. When I reach the checkout I'm continually redirected to a page that says "Thanks for your interest ... this subscriptio...Where do I find my account number?!??! I signed up for Telus internet a couple of weeks ago. Am trying to manage my account now and deal with some other issues of an outstanding bill from a previous account but I can't get a hold of ANYON...Promotions department I kept getting calls from Telus Promotions about getting a new phone. Finally said OK. I am getting emails from Telus, and even got a phone sent to me, but it was the wrong one. Now I;ve had to pu...Login issues in the 2nd user device 2nd user added to smart home security account. But how can the user login on their device after installing the app? What will be used as username and password? Unable to contact customer service to cancel I need to contact customer service to cancel my home service, but this is turning out to be a nightmare. Staff in store cannot cancel services. You cannot schedule a callback, because they are "fu...Cancelling contract during grace period My previous 2 year contract recently ended and I was downgraded to month-to-month billing. I have been ignoring nightly marketing calls from Telus for several weeks, but last night I finally gave in....PSA to everyone having tech difficulties Please dont waste your time waiting for a callback or sit on hold for an hour to speak to someone in a foreign country. If you're experiencing constant audio and channel problems. Just follow these ...Vivint switch to Telus I have had Vivint security for years, with no issues. I have multiple cameras and 24 hrs video recording. I received a phone call from Telus stating that my equipment is no longer supported and th...Telus Security Contractor Phoned to Upgrade System A week or so ago a Telus contractor contacted me by phone to set up an appointment to upgrade our security system hardware. He asked if we had received a letter from Telus informing of the need to up...Cybersecurity concern I got an email asking for me to review the service of a representative relating to a call I never made. Apparently the call took place March 05, 2026 with a TELUS call centre sales rep named Janice, ...
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