Forum Discussion

haot89890's avatar
haot89890
Neighbour
24 days ago

Where do I find my account number?!??!

I signed up for Telus internet a couple of weeks ago. Am trying to manage my account now and deal with some other issues of an outstanding bill from a previous account but I can't get a hold of ANYONE and the Ai chat just infinitely routes me in circles. All I want is to find my account number so I can hook up my accounts to one email. I don't understand why this is so complicated for Telus. 

2 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    I believe you should have received an email from Telus with your account information and plan details when you signed up.

    • haot89890's avatar
      haot89890
      Neighbour

      Trust me; I believe the exact same thing. Yet there is no email from them anywhere.