Recent ActivityMost RecentNewest TopicsSolutionsTransfer of services to new pole required BC Hydro replaced our joint-use pole last year, along with many others in the neighbourhood. All other locations near me have had their telus services transferred to the new poles and the old stub re...WiFi Boost 7 Restarting Everyday Around 1AM Hello, I've been encountering an issue which seems to have only started recently. The WiFi boost 7 I got as part of upgrade to 1.5G on Jan 2026 has recently been restarting itself around 1AM-1:30AM ...Worst service ever We've been without a functional driveway camera for over 2 mos. After repeated attempts to "fix" the problem, and Telus NOT coming through with a replacement camera for 6 weeks...they promised one an...Telus Perks - Skip+ membership I tried to claim this perk using the browser inside the Telus app and I could not register because it would not take my information properly, nor did I get an email when I hit claim, now the perk is ...My Telus Connect App Need to have this working for when the tech comes tomorrow morning but I keep getting the error "oops...unable to login to this app with your My Account settings. Please try another account" I have....Internet Sign up Hi all, I'm moving into a basement suite in Surrey, BC that already has a TELUS PureFibre wall jack installed from a previous tenant. If I sign up for a new TELUS PureFibre plan, does TELUS still...The only way to get help from Telus is to complain publicly I got an error trying to connect my son's apple watch to his phone celular plan which tech support "didn't even have on their list" (I got 14, they had up to 11?) and I have spent the last four days ...Telus access problem! For the last couple of days I am having a lot of trouble reaching certain web sites, "telus.com" being one of them. After a lengthy investigation I find that Telus is using a reverse proxy provid...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Telus cancellation fees We have been with Vivint since 2015. Our initial contract of 5 years expired and we began paying month to month and did not sign a new term contract. We have decided to cancel our security services a...
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