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Europe Easy Roam
Can I enable the Europe Easy Roam Pass weeks before I travel and it will only activate when I'm in Europe or do I have to wait to enable it just before our departure for Europe?
7-day Passes: customers have 30 days from activation to use the pass.
14-day Passes: customers have 30 days from activation to start using the pass.
30-day Passes: customers have 45 days from activation to start using the pass.
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- C_Fun
Community Manager
You can enable the Europe Easy Roam Pass before you travel, and it will only activate once you arrive in Europe and use your device (make a call, send a text, or use data). There's no need to wait until just before departure.
- Will the 30 day charges start the day you enable the service or for the day it is “activated” ?
Birni
Sent from my iPad
TELUS_SupportOfficial Support Team
7-day Passes: customers have 30 days from activation to use the pass.
14-day Passes: customers have 30 days from activation to start using the pass.
30-day Passes: customers have 45 days from activation to start using the pass.
thank you. A Telus chat agent told me otherwise. Didn’t seem to make much sense.
