Recent Activity

  • Is this a harassing sales pitch or genuine ?

    I received the following text. When I called they asked for my account # and security PIN. My callback was from a Telus number but it sounded suspiciously like it was going to be a time-wasting sales pitch. Has anyone had a similar message/outreach ?

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    Security

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  • How Do I Add My Phone Number On MyTelus, So I Can Manage It?

    MyTelus account is created, but there is nothing in it. My wife's account has her phone number where she can add/change plans, change her phone number, etc.

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    Mobility

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  • Installation during weekends or holidays?

    How possible is it to get installation services on weekends or holidays?

    Discussion

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    Home Services

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  • Power Adapter for Telus TV-21T

    A couple months ago, Telus sent me replacement power adapters for my three Telustv-21T Optik TV boxes. I replaced the power adapters on all three. Two of the three boxes are showing a solid white LED and their remotes are non-responsive. They won't reboot with a hard power reset. The third box works

    Discussion

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    Home Services

    130

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  • senior internet for good and switch to the new telus tv+

    so im wondering my dad Is still on the old platform with the seniors low income internet for good which is on going, he's keeps getting calls to swap to the new platform and new tv boxes but were worried he will loose his 20$ low income internet, as I know when they switched mine it was a migration.

    Discussion

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    Home Services

    66

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  • Account Access Issue

    I’m extremely disappointed with our experience trying to restore service for my 84-year-old mother-in-law. Her service was disconnected due to non-payment. We asked her to call TELUS to add my husband as an authorized user to help manage her account. She was asked for either her PIN or the last four

    Discussion

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    Home Services

    120

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  • Internet Install Issues

    Okay I set up a connection for telus to come and connect the internet for me and now I cannot get into the registration I try to go through the router to get the admin to push through for so I could access my Telus that's not working . and now my internet doesn't work ahhhhhh. Help me

    Discussion

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    Home Services

    96

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  • Accepted Solution

    Telus TV and HP

    Good evening, I am inquiring about TV packages and home phone services for our area. We are at . We are aware that there is no optic in our area. Currently with Shaw but would like to move to Telus. What are our options.Thanks

    Discussion

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    My Account

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  • Telus TV+ Missing Regional Channels

    Telus TV+ Is missing regional channels. No matter the browser the app or device the regional specific channels don't show. This is quite frustrating and annoying as a lot of the events being streamed on these channels are inaccessible elsewhere. This has been an issue for a plethora of years now and

    Discussion

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    Home Services

    50

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