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Using the current TELUS TV+ remote, the automatic setup correctly recognizes the TV as Sharp, but none of the Sharp profiles/codes worked. The LC-19LS410UT appears to be a TPV-manufactured Sharp. I tried Philips and AOC without success, but selecting Philips-Magnavox and choosing the third profile (

Has anyone else had a Telus balance sent to collections without ever being contacted about it? I recently noticed that my TransUnion credit score dropped by about 100 points, from roughly 860 to 760. I've never missed a payment on anything. When I checked my report, I found a collection for only $11

Hi everyone, I'm having issues with my Telus NAH20 when operating in bridge mode. Bridge mode is enabled on the 10G port (I've also tested LAN1 with the same results). Internet works normally for 30-60 minutes, then stops completely. Once it fails, it does not recover on its own. I have to either di

I just purchased a new Fire TV HD32N201 running Fire OS 8.1.8.5 and I'm not able to install the Telus TV + app. I tried several ways with no luck - through the Amazon App Store on the TV and through my Amazon account by syncing the app to my devices. Does anyone have any idea on what the problem may

Everyday for the past few weeks my TV+ 21T digital box needs rebooting before showing the screen. Sometime when I turn it on it starts rebooting, most often I need to unplug and plug it back in to force rebooting a few times before I get a picture and able to watch it. I have had this box for over a

I returned the equipment, but I can't find the Canada Post receipt! It's impossible that Canada Post didn't return the modem! The only thing I have is the return ID: PR142924. How can I proceed with that?

When the technician came to set up our Fiber Internet and Optic TV, we were told that if we needed help getting our TV set up, there would be a $100 charge. We were told explicitly when we ordered the services that there would be NO CHARGE for anything regarding installation or setup. This has alrea

Back in June I posted about a problem I was having with access to my email account via GMail. Account access via browser is still as slow as the second coming, but a new problem has arisen. The link (email.telus.net) responds with: --------------------------------------------------------------------

Change to your bill amount $2.46 Key observations Your current bill is higher than your previous bill. Here's why: TELUS TV charges increased from $51.68 to $52.40 Taxes increased from $13.39 to $15.13TELUS_Support​ Kindly explain why there is an increase on my bill in the middle of a two year contr

I cancelled the connection in July and paid the early termination fee, but I noticed my card was charged today for the September monthly rental.