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ATTN: Telus Escalations / Outside Plant (OSP) SupportHOME SOLUTIONS ACCOUNT: Drop-Only (No Active Home Services)Acknowledge community forum posting1. Support Access Barrier & Documentation Request Drop-only status blocks online chat support access Phone support involved multiple transfers and repeat

Does the LG H915 (Canadian LG V20) support carrier-provisioned VoLTE voice calls on TELUS after the March 1, 2027 3G shutdown

I am extremely disappointed with how TELUS has handled my home internet service. On October 16, 2026, TELUS cancelled my internet without my authorization, leaving me without service. I was told the cancellation was related to another customer's order associated with my address. Over October 16–17,

With our recent elections I have become aware that unsolicited phone calls can go to voice mail even when that phone number is blocked. I have received 3-4 voicemails without a missed call. I block numbers I do not want to hear from, so was surprised when I saw it was already blocked. Of course I de

Is the internet out in Stony Plain?

I have recently had installed a Telus WiFi 7 Modem. TV connects to the Wifi perfectly with smooth, uninterrupted media delivery. However, my MacBook drops the Wifi connection continuously. When connected it is a fast connection but there is regular lag before opening a new page (in Safari and Google

I have paid the Bill and it's states that I did I can get the transaction from my bank in transaction yet I'm being double billed stating I dod not pay anything do I have to take to a civil claims in court about this issue and plus the wifi shows it's connected but no internet not only did my number

Hello, I’m the executor of the estate of a TELUS Home Services customer who recently passed away. Their telus.net email address is still active on their account (Account A). The estate needs to keep that email address active for the next 1–2 years while we settle affairs, since banks, government age

Hi, the address of our company appears incorrectly on Google Maps and we couldn't get support even though we opened a Business account. What is the way to fix this?

I've been told by a mod that there's a 30-day Asia Travel Pass available. I only have the 14-day Asia Travel Pass in my account. Can someone from the support team help me manually add it to my account?