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A few weeks ago i was speaking with a tech about my mini upgrade. After dealing withe issues he recommended I upgrade my account to better fit with yhe new series. I was assured my service would not change. I immediately noted a number of nissing channels which were restored. My wife (who watches mo

In March ‘26 I ordered the security camera doorbell from Telus. It arrived and I was completely dissatisfied. First of all, it requires a Smart phone to use, which I don’t have and have no intention of getting one. Secondly, very cheaply made. It was of no use to me, so I called Telus and said I wan

Hi I just got a new iPhone Air and downloaded the MyTELUS app. When I loaded the app instead of seeing the app as I had before I just what you see below. That just takes me to the MyTELUS website, not what I downloaded an app for. If this was what I wanted I would just create a home screen shortcut,

I am glad to see that one can once again use accumulated rewards points towards the Telus bill. I was able to convert 60,000 reward points as $50 towards my bill. Customers have been asking for this for about 2 years, since it had been discontinued. I'm hoping this is because Telus listened to compl

Ledcor assumed our property was common property, it is bare condo land and we have titles and property lines, They installed this in our side yard while we were gone, there is no easement or utility right of way in this location. Request it be moved, as an eye sore and placed only a few feet from ou

Just purchased the new stream+ and am unable to activate my Disney+ account. Never got an activation email for Disney+ either.

The audio is constantly dropping out for a second or two even during commercials. Totally infuriating.

I have seen the other posts regarding this question with no user-friendly resolution so I am adding this post at least as an "Enhancement Request". I have had my "upgraded" TELUS Cloud PVR for several weeks now. I find a few things frustrating (like the noticeably slower loading of the Guide and the

Hey folks, I had to move my home office and found the phone line here isn’t hooked up. Telus wants $200 to inspect and repair it. Do you have any recommendations for a cheaper alternative? That seems a bit excessive. Thanks!

I just learned that I have been sent to collections by Telus for an alleged unpaid balance of $112 (which now became $137.92 according to the collection agency) on my previous TV/internet account in 2025. However, my payments were set up as pre-authorized, and I made sure I have $0 outstanding when