All email sent out under the domain (telus.net in this case) are always associated with the DomainHolder user group. All ISPs do this since they only offer a limited number of addresses per customer (as you call it "the primary account holder". I d...
He was talking about the Telus Account holder being the administrator not the individual email address holders. The amin tasks he was talking about are the fundamental ones of adding/changingpasswords/deleting email addresses (10 of them). The down...
All GSuite (GWorkspace) administration must be done by delegated persons within the account holder group - Telus is the account holder with GSuite NOT the Telus customer.
The issue is because Google Workspace (Telus has one Account) does not allow delegation of the Administrator task of User management (email address management): that is their is no way to tell Gmail which email address are associated with which Telus...
I think he was talking about the fundamental administrator task (not all administrator tasks): that of adding a new email address or deleting an old one by the Telus account holder. With Shaw this task is delegated to the Shaw account holder. Wit...