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Chicnstu
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Re: Can you have two Telus 15 internet plans/modems in seperate parts of your house?
NFtoBC traffic shaping would definitely be a good option. I guess it comes down to cost for a network switch with that capability and how bad they want to control it on their end vs getting a second line and having peace of mind.8.6KViews0likes0CommentsRe: Can you have two Telus 15 internet plans/modems in seperate parts of your house?
The challenge you may run in to is a limitation of the billing system. You won't be able to have 2 residential services active at the same address. If you can designate one as a basement suite then it will go in fine but the system will say there is a "block clearance" if an order is placed for second service at the same civic address. If you do one as a business line it will work but business services are more money per month. Maybe you can convince your company to pay for it? Either way, this is info that might come in handy.8.6KViews0likes2CommentsRe: Can I replace the t3200m with Asus rt-86u and still have optik tv working
After a bit of googling it does look like that Asus model does support Multicast which is required for Optik TV to function properly. The one thing you'll need to be aware of is if you have any wireless Optik TV boxes they will need to be reconnected to your Asus. If all your boxes are hard wired you shouldn't have a problem as long as you enable multicast. I found the instructions for doing so here9.7KViews1like5CommentsRe: Internet Upgrade
That depends on a few factors. If you are on single loop copper (one phone cord in back of modem instead of 2) and it can support 75 without requiring a second line (bonded with 2 phone cords) they can do it as a software order and no tech is needed. If it needs to be bonded it will need to be fielded to a technician. If you are on Fibre there is no need for a tech visit.3.2KViews1like0CommentsRe: Rural internet location qualifications
The internet smart hubs are registered to a single tower so you need to have a certain amount of signal strength potential from one to qualify your address for a hub. There is a trial going on right now for rural hub customers that are just barely on the fringe of a coverage area where they can mount an external yagi antenna on your roof and run a line inside that feeds the hub to boost the signal. What's the nearest town to where you're at? I might be able to point you in the right direction.5.5KViews2likes1CommentRe: WiFi Boost Solicitation email
They are running a campaign in certain areas to give customers a Boost starter pack for free. When properly set up they can significantly reduce the number of WiFi trouble related calls and technician dispatches that customers require so Telus is seeing it as a great investment in their product reliability. If they offered you a starter pack and mailed you one it should be free on your next bill. The normal price for them is $120.2.9KViews1like1CommentRe: Internet speeds
The advantages of Fibre means physical line speed limitations are basically non-existent. Plans like 150 will see hard wired speeds of 180 and like in your case 250 will get about 280. The ONT in your home is receiving traffic at more than gigabit speeds but the LAN port is throttled to give you the speeds that align with your internet plan.3.1KViews0likes0CommentsRe: Internet connecting and then disconnecting every couple of minutes
Check the back of the modem for the DSL ports next to the phone cord. Each DSL port that has a phone cord plugged in should have a solid green light next to it. If this light goes solid and then drops and begins flashing again you have a problem called losing sync. There's either an issue with the wiring in the home but more likely the issue is outside on the cable and a technician will need to fix it. Make sure all your phone cords are in good shape and look for any other wiring that may be damaged. If the issue keeps happening you'll have to contact Telus support.2.8KViews1like0CommentsRe: Little help with PureFibre topography
The black box in the lower right corner is actually an Arris 4k PVR set top box for Optik TV. Telus wires up some MDUs like this where the Internet and TV is all ready to go for whoever moves in and they don't need to send an installer. The NOKIA card that is on that box behind the zip tie is just the serial number and registration information for the SFP ONT that is inside the Arkadyan WiFi Hub (green plug). The installer just left it there in case any future techs needed that information. If you want to use your own router you'll have to connect it to the Arkadyan WiFi Hub placed in bridged mode. The WAN/LAN plug should be fine for that. You can unplug the PVR if you don't subscribe to Optik TV to free up some space but make sure you keep it in case you move again as Telus likes to leave suites like this ready for all services like you see here.5.6KViews0likes1Comment