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sms messages

badboy
Neighbour

been receiving SMS messages from 4799

 

Screenshot_20221206-112849.png

While it doesn't request anything from me, I don't understand why I am getting it and if it is legit (I haven't asked for anything from Telus)

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

It is possible someone has applied to port a number on your account to another carrier. This SHOULD be the 2 Factor Authentication requiring the permission of the user of that number to complete the port of the number. If you have a shared account, you might want to ensure the users on it haven't indicated they are satisfied to port the number unless they want to do so.

 

NFtoBC
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badboy
Neighbour

not a shared account (its corporate).. no other numbers on this account which I have had for over 20 years