Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
I received this email and was wondering if it was legit or spam. The email address bothered me with the addition of the "i" in i.telus.com TIA
I am selling my home, but not buying another. What do i do with the cameras etc for my Telus security system?
Residential Home Security needs to have svrs.The length of clips recorded are too short why cant telus allow svr on a rental or purchase base? Why consumer accounts cant get the SVR, but business can get it. What is the point of having to see a thief...
Residential Home Security needs to have svrs.The length of clips recorded are too short why cant telus allow svr on a rental or purchase base? Why consumer accounts cant get the SVR, but business can get it. What is the point of having to see a thief...
After installing the skybell doorbell camera, I am getting a constant highly annoying humming inside the house where my doorbell chime is located. I have installed a new doorbell and tried different size resistors as suggested on Youtube. Any one hav...
Is it possible in Smart Home Security, scences can be activate/deactivate based on time. Like I want Activate sleep every day at 10:00PM and activate Wakeup scene in the morning 7:00AM instead of activating manually everyday.
Hello, I got a outdoor camera V723, cannot get it to connect to wifi, follow steps reboot camera, everytime when scaning for wifi network, not able to see my ssid, tried to input manually but unsuccessful. Able to see neighbors ssid but mine not show...
I'm personally concerned that Telus shared personal location data with the Public Health Agency of Canada. Although Telus states the data was anonymized, depending how much and how detailed the data was, it wouldn't be difficult for PHAC to identify ...
There are so many cars parked at my neighbour's house right now. They’re carrying Telus signs occasionally and have ID’s on them. Do your door to door sales men travel for sales? They tried knocking on my door but I ignored it.
Hi we recently got Telus install a scurvy system with a thermostat. We were able to change the temperature on the partition but on the thermostat it stills says the temp in Celsius even tho the partition has it in Fahrenheit. On both our phone apps i...
