Did anyone find that their former ADT account was switched to on-line (paperless) billing without their consent?
Seems to have happened to my account sometime around September. Very infuriating, and customer unfriendly. Only found out when I started getting "we're going to suspend your service in seven days" e-mails, and the e-mails didn't identify whether it was my former ADT home security account or my cell phone. Why was this done, Telus, and who authorized it? Most annoying.
