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Scam by telus

Juliebordeleau
Neighbour

One year and a half ago we changed our cell phones and were given a free camera. Never did they mention having to pay anything, they framed it as a free addition to buying our phones. I never used the system and never agreed to anything, they just sent the camera and charged me for a service I never used. What can I do about this ? I will cancel all my services with Telus as I felt mislead by the clerk. Multiple person had the same service and complaints about the free camera that was never free. 

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Hey @Juliebordeleau - we can help resolve this issue. Please send us a private message


Hello ! I can’t seem to be able to send private messages ? Can you message me ? 

We'll send you a private message now, be sure to check your Inbox.


JPB
Friendly Neighbour

good to know - thank you for sharing