A new one for me today. The online Ai chat bot referred me to another Ai bot via text on my phone.
But then that bot after I said I want a person said OK they will call you within 15 minutes. So I did get a live call from a billing tech, who after I explained the bots were told I want a person in tech support then passed along my number to a nice lady who confirmed she was tech support and had just heard the same from another person. However it is not an issue they were aware of or are working on that she knows, but will move it up the line which could take a week. She noted that I had brought this up in September as it is on my file.
Remembering my childhood on the merry go round.
