Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! The website for PIK TV tells me I have too many viewing sessions open

Hello I have PIK TV at our summer place, I use it on a laptop only device here, I have rebooted, I have cleared cache and cookies and PIK still tells me I have too many sessions open. Any thoughts on how to correct, don't have great phone service or ...

Hemertwv by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! PIK TV with a rural internet provider

I currently have a dial-up internet account with Telus, due to lack of high speed internet service availability in my area. I also have a separate rural high speed internet provider. Can I sign up for Telus PIK TV with my current dial-up account with...

KarlH by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! All On-Demand Episodes of Shangri-La Have Disappeared

Shangri-La is on Showtime available on-demand though Crave.I am half-way though watching it. Now all the episodes have disappeared...though the trailer remains. Can you tell me what happened to all the episodes? Thanks.

DJK by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Walking dead season 11

When will you start making new episodes of The Walking Dead season 11 available on PIKTV?

aks by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! This Is Us Episodes

I thought This Is Us is available in PikTV. I’m pretty sure I watched a few episodes but now I can’t seem to find any. Were they taken out or no longer available?

roseandre by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Pik TV showing black bars on the sides

Apple TV's latest pik tv app is showing an incorrect aspect ratio when playing video. It's showing about an inch or two worth of black bars on both the left and right sides. Is anyone else seeing this?

Resolved! Pik TV does not show any video.

Hello Pik TV support, I am using Google Chrome version 92 and Microsoft Edge version 92. My operating system is Windows 10 Pro version 21H1. When I tried to watch Pik TV on the Google Chrome browser and Microsoft Edge browser, I only hear audio but n...

Colman by Friendly Neighbour
  • 6 replies
  • 0 kudos

Resolved! On Demand Missing episodes

Hello, I noticed some missing episodes On TLC, Outdaughtered S8 E11, season finale.On Discovery, Battlebots: Bounty Hunter, S1 E7 is mislabeled and S1 E8 is missing. Thanks in advance for looking into this.

OhFudge by Organizer
  • 5 replies
  • 0 kudos

Pik TV Upgrade

Hi everyone, I'm happy to announce that the Pik TV Android Media Box is getting an upgrade. We're rolling out some minor improvements and security upgrades over the next 10 days - for more details, see the article here. The most exciting feature - Am...

KHR by TELUS Employee
  • 1 replies
  • 2 kudos

Resolved! Closed Captioning Background

Hello,Is there any way to change the background colour of the closed captioning background? Currently it's white writing with a black background.Is there a way to remove this black background? Would be nice to see this in an update.

Juicebox by Neighbour
  • 1 replies
  • 0 kudos