Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik TV Live TV channels

Why does this forum keep switching from English to French? I have just received my Telus TV Digital Box to replace my old Media Box. I have completed the installation using ethernet cable. I have no Live TV channels. Other services like Netflix and O...

mgb1aaa by Neighbour
  • 3624 Views
  • 6 replies
  • 0 kudos

Resolved! Pik tv on tv app

So I haven't been able to sign in to my pik tv on my tv itself for about a month now. It won't let me log in and put my information in at all... why

Emm by Neighbour
  • 2590 Views
  • 5 replies
  • 0 kudos

Resolved! Pik tv

I can’t seem to find Pik tv on any options from my tv or consoles is this normal ? Or do I need to get something else.

halliot by Neighbour
  • 1931 Views
  • 2 replies
  • 0 kudos

Resolved! Pik media box replacement

I recently received notice that Telus is replacing its Pik media box with an upgraded model. However, I have two boxes. Does this mean I have to purchase a second box to replace the box I bought a couple of years ago?

dfrancey by Helpful Neighbour
  • 1819 Views
  • 3 replies
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Resolved! Error message in Telus app

I’m getting the following error message in Telus app “your account has reached the limit of active streams” it tells me to stop playback on one of my devices, the only issue is that I don’t have any other devices, nor does anyone else have access to ...

M212 by Neighbour
  • 3505 Views
  • 1 replies
  • 0 kudos

Resolved! Pik TV Freezing | Error Code 4-44-500009

I'm using Pik TV with Microsoft Edge on Windows 10. It worked until recently, but in the last few days, the stream has started to freeze after 2-3 minutes without fail. Sometimes I get error code 4-44-50009. I've tried other browsers this morning. Fi...

Omineca by Neighbour
  • 1119 Views
  • 1 replies
  • 1 kudos

Resolved! what is code 4-44-50019

I can't get into PIK TV the code in the subject line comes up - what does that mean and why can;t I get in. My browser is edge and I won't download chrome.

scoe by Neighbour
  • 1524 Views
  • 1 replies
  • 1 kudos

Resolved! Pik TV Media Box to be replaced with new TELUS TV Digital Box ?

https://www.telus.com/en/ab/support/article/pik-tv-is-getting-an-upgrade-rsvp?intcmp=tcom_home_ban_ffh_Pik_Promo_us_BTL_PikTVUpgradeXP_Feb22 In information in the above link states that:1. The existing Pik TV Media Box will be replaced with a brand n...

Lans by Neighbour
  • 8533 Views
  • 8 replies
  • 0 kudos

Resolved! Pik TV "No Internet Connection"

I have Pik loaded on an android TV box (NVIDIA Shield) and it also pops up "No Internet" when I launch the app, there's no way to continue past that point. I also have the Pik App on my phone and I get an error message pop up that says "No Internet C...

green1 by Neighbour
  • 1746 Views
  • 2 replies
  • 0 kudos

Resolved! No longer able to stream American Dad, Bob's Burgers and Family Guy

I don't know if something has changed, or if it's me, but I'm no longer able to stream American Dad, Bob's Burgers and Family Guy. I used to be able to get to them through Pik TV, and I can see episodes, but they're unviewable. I get the hamburger me...