OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1938 PostsLatest topics in Optik TV
The new Android box
Why is volume so low know way to fix ? The picture quality is horrible and the settings menu is joke !!
Resolved! Can't manage my package selection through the website or the Telus app
Hello, I subscribed to Optik TV about 2 weeks ago, I took the Essentials, no frills. Now, I would like to customize my channel selection (I get 5 picks), but I can't seem to do it online. When I select my Optik TV service from MyTelus, I simply get a...
AppleTV+
I just purchased a new phone and it came with a free 3 month subscription for AppleTV+. I signed up through Settings/Services included with purchases, but do not know how to connect this to my Optic TV account.
Goldrush - season 15. 2024 - zero episodes
@telus, any form of resolution to try? Is this clerical error or due to subscription/ canada access issues ?
On demand missing episodes - Gold Rush
Several episodes in the latest season of Gold Rush (14) seem to be missing. Episodes 6, 10, 13, 14 and the latest 17. Are they supposed to be there?
TV+ for other household members to access
I'm new Telus customer coming from Shaw. I've always been able to create multiple users for accessing their version of TV+ for either computer or mobile use. This option is very convenient. Is that something that I can do on Telus as well? I did see ...
Resolved! Not able to manage channels? Is this an open issue or deliberate?
I am not able to access the feature in Telus/Optik TV/Manage to change some of the channels that I access.Not sure if this is just a temporary outage (although it has been that way for more than 24 hours) or a deliberate effort for Telus to have me d...
Optik tv (unable to change channels and themes website and app mytelus)
I cannot change channels and themes on the website, could I have any help, please?
7 Days and No New PVR
How long should I have to wait for our new PVR to be delivered? It’s been seven days…was told 5-6 days.
"Television signal has been lost"
Hello, all. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. I have port 1 of the NAS bridged, to which the router is connected. This setup has always been working fine for me until recently, when we switched to a...
