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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2118 Posts

Latest topics in TV

why can i not record tsn,

i can not recorded f1 on tsn, i used to be able to record the races ,whats going on,

tom8 by Neighbour
  • 20 Views
  • 0 replies
  • 0 kudos

Can't manage my package selection through the website or the Telus app

I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...

telus-1.JPG telus-2.JPG Screenshot_20231011_231903_My TELUS.jpg
Noobie by Neighbour
  • 12387 Views
  • 35 replies
  • 0 kudos

Audio - NHL Centre Ice games involving St Louis

Currently channel 1103 has choppy audio. This seems to happen during every St Louis Blues game that I tune into on NHL Centre (although the Chicago feed is currently being shown). Something needs to be done about this as it's been happening all seaso...

RIch97 by Organizer
  • 15 Views
  • 0 replies
  • 0 kudos

How to remove/reset WPS WiFi from Optik TV 4K Box

I cannot figure out how to do this - to make it forget the network. I have a DVR and three Optik TV 4K boxes. One has never been connected to WiFi which is OK because it is ethernet. Another is on WiFi because I have no network port near it. A third ...

brians by Organizer
  • 1498 Views
  • 4 replies
  • 0 kudos

What is wrong with Telus?

In general, what is going on? This week I received three phone calls from Telus, today I answered. The caller asked me by name if service on my internet and tv were to my satisfaction. I said "Not really. The tv is too expensive and my internet eithe...

SusanB26 by Just Moved In
  • 41 Views
  • 0 replies
  • 0 kudos

Majority of pictures are too dark since install

Both my LG oled TV’s have very dark pictures during indoor scenes now . It’s as though Telus has some kind of firmware issue with there android tv boxes .Both tvs were perfectly fine before switching to Telus , as a matter of fact I had my oled tvs s...

Telus TV-21T operating system issues

Sometimes you’re watching a show and you pause for a moment to have a close look at something in the picture. Problem is, the progress bar, title of the show and all of the option buttons come up and never disappear.Most other operating systems, thes...

Optik TV recordings disappearing

I have not been able to record many of my favorite channels. I would hit record once and the red icon would appear without problem. As soon as I hit it twice to record the series, the icon changes to the three red dots and shortly disappears.Even whe...

Recording policy changes?

We just got a fibre optic upgrade and have had nothing but problems in terms of intermittent tv and internet. The techs we've dealt with over the phone and in person try to help, and the in-person tech installed a new type of cable box because they c...

CarolC by Neighbour
  • 214 Views
  • 3 replies
  • 0 kudos

TELUS Satellite choppy video

Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly. Its like there is a buffering issue or maybe the definition is now too high for the receiver to handle it smoothly? Its...

BDJ by Neighbour
  • 228 Views
  • 2 replies
  • 0 kudos
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