TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2151 PostsLatest topics in TV
TelusTV-21T Incompatibility with Samsung Frame TV?
Having serious problem trying to get TelusTV-21T to work with my home theatre system. Shaw worked fine as an input to my Marantz 7013 receiver and Samsung Frame TV (as does my DVD player, Sonos, and Apple TV), but the TelusTV will not work. It used t...
Terrible customer service
I have tried multiple times canceling my services with you guys only to be met with “there are no records of you cancelling your services”. I have returned my pvr box and my internet router a month ago yet keep receiving bills for a service that I no...
Renewal after the initial two years
Planning ahead. I just realized I have not had anything to bitch about for some time.Posted in the TV forum so this is not about house or cell phones. Has anyone renewed their contract willingly after the initial 2 year contract. Looking for a discus...
Crave On Demand-Error message
Why do I get an error message "Unable to play video. Please try again later" only for episode S4 E2 of Hacks? E1 and E3 do play.
No Apple Music App
Hello, just recently made the switch from Spotify to Apple Music for my main music streaming service. Unfortunately, I’ve noticed the Apple Music app is not available for download to the Telus box on the Google play store. My Telus box is (or was) my...
Telus box Netflix, Amazon Prime 5.1 sound
It seems that I have 5.1 sound for many live tv shows, as well as Apple TV and Disney+, however it seems that when it comes to Netflix and Prime TV, all I get is 2ch stereo. I don’t see anywhere where there’s an option to change the sound setting for...
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
Optik on Apple TV won't show prior hours content
Optik TV on the Apple TV used to allow you to watch earlier content but in the last few weeks it won't allow me to rewind, or play a show from the start, or even go to an earlier show in the day and play it. I have a subscription to Optik+ and it use...
Missing Survivor Episode
Survivor season 48 episode 8 didn’t record (though I have a series record set up) and gives the error “unable to play video. Please try again later” when I try to watch it on demand.
Replacement Remote TV Digital Box
Hello! Anybody have any luck getting replacement Bluetooth remotes for the Telus TV Digital Box? I called Telus and they told me they can't send out replacements and I would have to go to my nearest authorized Telus Dealer. I went there and they told...
