so many songs on the stingray karaoke channel don't work

[infidean]

So why are so many songs on Stingray Karaoke not working?  I tried picking from the top Rock list and only 1 of the top 8 or so songs on the list would load, most gave a generic "check your internet connection" warning.  

[TELUS_Support]

Can you try restarting your set top box to see if that helps?

[infidean]

I did try restarting the box, but that did not change anything. 

The songs that don't work, also don't work on my other box. 

[TELUS_Support]

Is it happening in just the one genre? Have you checked other genres (just to cover all bases)?

[infidean]

Hi, I does happen in other genres, but is less common or rare in newer additions to the catalogue.  It seems to be more of a problem with songs that have been on the list for a long time, but I didn't spend a ton of time going through it.  

For example Hotel California - Eagles did not work on either TV, and from the same list in the Rock genre Zombie - Cranberries did (again on both TVs)

[TELUS_Support]

Thanks for confirming. We'll forward this to our content team to see if this is happening on our end or vendor-side.