Telus TV-21T Quality of HD channels

[Richardkm]

Hi TELUS TV product team: 

is there any update regarding the picture quality for HD using this binoculars? I am watching NFL right now and the picture quality is truly terrible - looks like my old CRT TV (480p). 
I have been asking about this since February and there has been no progress. 
It might be time to go back to Rogers/Shaw. 
Please advise. 

[Richardkm]

Not binoculars 😁 - (autocorrect). It should say box, I.e. Telus Google TV box. 

[TELUS_Support]

Hey @Richardkm, there is an update coming to address this issue but we don't have a timeline yet

[Richardkm]

Thanks, but this is the same message we have heard for over 6 months....

[Mod Edit: Removed personal info.]

[Rocky3]

Have to disagree, the wording is slightly different

[TheLastElite]

This is an issue with the bit rate and has been discussed here many times.