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Unable to pause live tv

Gracey
Neighbour

No other tvs are in use and no recordings are occurring. Why am I told “Pause is not available. Too many TVs in your home are watching or recording live TV”

2 REPLIES 2

Rocky3
All-Star

You press the OK button and instead of pause you get a message "pause is not available"? Weird, and you are 2nd such post.

TELUS_Support
Official Support Team
Official Support Team

Hey Gracey, that's strange behavior. Can you please send us a private message so we can investigate the issue?